The reader, Marc, had recently purchased a refurbished Mac and hoped to receive a free upgrade.
An Apple Support representative reportedly responded saying, "Vielen Dank fur Ihre Mail. Ich komme leider erst jetzt dazu zu antworten. Einen Anspruch auf ein kostenloses Upgrade haben Sie nicht. Dieses Upgrade konnen Sie fur 23.99 Euro ab dem 06.07.2011 im APP Store erwerben."
Google translated the response reads, "Thank you for your mail. I am unfortunately only now to respond. Entitled to a free upgrade, you do not have. This upgrade can be purchased for Euro 23.99 from 07/06/2011 in the APP Store."
We aren't able to verify the authenticity of this email; however, Apple has said they will release Mac OS X Lion in July. Another recent report predicted July 14th would be the released date.