Apple to Replace Cracked iPhone 5 Screens In-Store?

Posted September 21, 2012 at 4:20am by iClarified | Please help us and submit a translation by clicking here | 70802 views

Apple may be planning to replace cracked iPhone 5 screens in-store instead of providing customers with an immediate replacement device, reports iMore.

iMore has learned from sources within Apple retail that broken iPhone 5 displays may soon be getting replaced in-store. This would be a change from Apple's current iPhone 4S and iPhone 4 practice, which consisted of swapping the entire iPhone out for a new or refurbished one. Sources within Apple retail have told us that equipment used to remove the screens has started appearing in their stores.

This report appears consistent with iFixit's teardown of the iPhone 5 which found that replacing the screen on the new device is considerably easier than on the iPhone 4S.

"What's this? A suction cup? We haven't needed a suction cup to get into an iPhone since the 3GS! Because the iPhone 5 is opened front-to-back, replacing a cracked screen is going to be easier than ever. Thank you, Apple!

Compare this to the iPhone 4s, where it took 38 steps to isolate the display assembly, and this iPhone may be the most repairable iPhone we've seen in a while."

It's unclear how much a screen replacement will cost without AppleCare+. With AppleCare+ you need to pay $99 for the warranty and $49 for the accidental broken glass replacement.

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kai zhou - April 9, 2014 at 9:57am
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Roy - February 21, 2014 at 6:11am
Apple's repair prices is too much high, its better to buy iphone parts and repair iphone yourself or go to an repairer www.esourceparts.ca is one of them, they are cheap in repair prices too.
Dustin Jones - July 11, 2013 at 11:16pm
$150 without being covered by Apple Care warranty is a sweet deal. Our company purchases back the broken LCD from repair shops around the USA and this is really going to be stiff competition. There isn't anyone offering iPhone 5 LCD replacement for under $150 in any retail repair shop around the US. Their all between $160-$200. In the past Apple's repair prices haven't seemed like a business model they wanted to focus on. I'm left scratching my head at what this could mean for their future plans to compete with the boom of iPhone repair shops. I suppose it might not be as big of a deal since there are only so many Apple Genius Bar locations nationwide.
Riipoooof - December 18, 2012 at 5:17pm
Apple is way over-priced. I bought the iPhone 5 to see what all the fuss is about and I admit it is a nice phone but apple is always going to try to get over.
Dale - October 20, 2013 at 12:03am
I love how hurricane Katrina was in 2005 and the iphone 5 came out in 2012
Jlauren - November 3, 2012 at 1:55am
I stupidly dropped my iPhone 5 waiting for gas due to this horror called Hurricane Katrina. Apple is charging me the same amount I paid for the phone to fix it. Does anyone know anywhere in Queens or Brooklyn that can fix the IPhone 5 screen for less the 200,which is what I paid for the phone.My email is essica2@aol.com. So sad right now I was waiting for the damn lifeproof case to come out. :(
Dale - October 20, 2013 at 12:07am
I love how hurricane Katrina was in 2005 and the iPhone 5 came out in 2012. The first iPhone came out in 2007
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