Phil Schiller Says iPhone 5 Scratching is 'Normal'
Phil Schiller, SVP of Worldwide Marketing at Apple, has responded to a customers concern about scratching on the iPhone 5, reports 9to5Mac.
Here's the email exchange:
Good day Sir,
I love my Black & Slate iPhone 5, but I've been seeing some scuffs, scratches and marks throughout the band around the phone along with many others. What should we all do? Any plans to fix this?
Any aluminum product may scratch or chip with use, exposing its natural silver color.
That is normal.
You can check out some scratch tests here. Have you noticed scratching on your device? Would you call it normal?