The Free Press Wants to Know 'What Do You Think of AT&T?'
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Posted January 21, 2013 at 4:53pm by iClarified
The FreePress has posted a page where customers can complain about AT&T in hopes that the company will reverse its decision to disregard Net Neutrality.
AT&T is still blocking FaceTime and violating Net Neutrality. And it wants to get rid of any rules that protect our freedom to connect. What Do YOU Think of AT&T?
This follows a recent announcement from the company that they would allow FaceTime calls over cellular for all tiered data plans but would not allow customers on their unlimited plan to use FaceTime over cellular.
The page has already received over 12 thousand comments. We've yet to find a positive one.
AT&T CUSTOMER
You have allowed us to be grandfathered in to the unlimited data. Most of us have been loyal customers since first iphone. it very difficult to be a happy customer by limiting our access to many of our phones i have 3 lines. Two iPhones and one regular cellphone. In the main line wish is mine is granfathered data. i hardly use or pass the 2 gigs and my wife. Wish is 2 gigs a month. She hardly use 600 mbs. and I still am not allowed to use facetime or create a mobile hotspot when I need. We are the ones that paid the money from the beginning to help build these networks and now all you are doing is punishing us for that. This is just not good business and as a young cell phone user that will be paying for decades to come you could potentially be paying since 1997 till this date $12,000 ...besides if LTE data is cap 5 gigs. Where is the data I don't use. You charge extra to people on limited data if the pass their plan. How came. We don't get rollover data like minutes we don't use. Now you said you don't allow. FaceTime on unlimited data. Because network congestion. And need to change plan. Will that help to fix the network congestion. Or will help your budget to increase.
Now one more thing. Tether is not allow. Unless we pay extra. And in some data plans. But we can tether with a nine build in app. Other words
FaceTime is native app. You said that is the reason. It's not allow as well tether is. But you still not allow tether from a third app. And apple is not making face time. A separate app. From native to in app buy.
But tether. There are some app that you can use to tether. But still you don't allow it.
AT&T does some of the most ridiculous things when it comes to data. If it wasn't for the unlimited data I have from being grandfathered in (even though they throttle my speeds down to crap) then I would have left a long time ago. Not only do they use 4G hspa and try to pass it off as Lte around here but not letting us use FaceTime over cellular when everyone else does just goes to show that they really don't give a sh*t about their customers. AT&T... getcha mind right!
Personally, I am not particularly happy with AT&T. However, what are my options? Verizon? Similar service (at least in the Northeast US) and absolutely the worst customer service that I have ever encountered. T-Mobile? Not available. Other carriers? They simply piggyback off of either AT&T or Verizon. So, there you go.
I am a contractor for AT&T mobility. Just got sent out to a cell site located on a golf course. Complaint was that an AT&T executive was having signal problems. Wowww what a joke corporate America has become. Created equal yeah, right.
I graduated the 4th grade, and I still can't figure out why my monthly ATT bill's can vary so much from month to month, and nothing has changed, including my usage...been with ATT when they had "dial" cell phones.
I will bet a months salary that ATT CEO's get a really good "Data Plan"...
I think the days the people affected by the storm Sandy should have gotten something in return for not having service, They did say to the people that went over there limit it wouldn't be no charge but they could have thrown in a 100 minutes to the people that didn't go over JMO
So because a natural disaster made people lose service, a company should shell out money to them? If that's the case, every gas station should shell out money for not being open, the power companies should, cable tv should, water company should, and yeah how about the mortgage lender? I've got a headline for everyone: at&t is a business. It's in business to make money. No where and under no circumstance has it ever been perceived to have been a not for profit company. And, every carrier has the same policies, save for sprint. You want an iPhone 5 on Verizon? You are FORCED to move to their tiered data plans (basically telling you that you can't use FaceTime over there on cellular either.) lets get realistic here folks: none of our DESERVING of anything.
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