New MacBook Air Owners Report Wi-Fi Issues

Posted June 20, 2013 at 6:54pm by iClarified | Please help us and submit a translation by clicking here | 9245 views

Owners of the new 2013 MacBook Air are reporting issues with Wi-Fi connectivity, according to a Gizmodo report. The site is experiencing issues with their new notebooks and has also spotted a growing Apple Support forum discussion on the issue.

The problems they’re seeing sound eerily similar to those we’re experiencing with our machines: Wi-Fi will initially connect, but after a minute or two the connection will stop working, and a total reboot is needed to be able to connect again. The problem is made worse when the Air is on a desk, quite possibly something to do with the Wi-Fi antenna being (*we think*) in the black plastic strip along the bottom of the screen.

A source at one of Apple's retail stores in London told Gizmodo that they are seeing "well above average" complaints and returns due to the issue.

Hopefully the Wi-Fi issues are something that can be address with a software update. Apple has already released the first beta of OS X 10.8.5 which has Wi-Fi as a focus area.

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Adrian - Sydney - June 23, 2013 at 5:42am
Further to my previous posting, I purchased a Netgear 6300 Modem/Router, and this seems to have resolved my connectivity problems at home. I'll drop by the Apple shop and share my information, I'm just a bit fearful now that I may experience connectivity problems elsewhere. Will have to wait and see.
Tim Cook - June 21, 2013 at 8:19am
Ability to execute ! - That is Apple's problem after Jobs.. And it doesn't improve it seems. These things you check and fix before launch !
Adrian - June 20, 2013 at 11:46pm
Hi I purchased a new Macbook Air 13" from the Sydney City Apple Store in George Street on Tuesday 18 June 2013, I returned it Thursday 20 June because I was having problems connecting to the internet, and it kept dropping out after a minute or so. Prior to returning it I took it to a reputable computer store in the city to confirm my problem, which they did. The replacement Macbook Air is experiencing the same problems. I may purchase a new more powerful modem/router, but suspect this is a design problem with the laptop. Adrian Sydney
jack lamer - June 20, 2013 at 11:39pm
they want fanboys to buy those wacky routers
G - June 20, 2013 at 7:53pm
I have 2 iPhone 5's and never had any wifi issues...
C - June 20, 2013 at 7:56pm
Has nothing to do with iPhone 5's lol
Jew - June 20, 2013 at 8:10pm
Lol relevance ? Fag
JP - June 21, 2013 at 12:04am
Fag? You spelt your father's name wrong.
Anti-fanboy - June 21, 2013 at 12:19am
@ JP, why did you even bother to answer such a retard? Clearly he didn't read your post (or can't understand anything unless it's 3 words or less). I understand your point in saying Apple has a widespread wifi issue. If your aren't one of the unlucky ones then good for you but some us have had wifi issues with more than just one product.
Jew - June 21, 2013 at 5:03am
Go jerk yourself !! Go buy the latest apple router you moron. So poor...
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