Verizon Responds to AT&T's 'Most Reliable Network' Claim

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Posted July 22, 2013 at 6:51pm by iClarified

Last week AT&T claimed it had the "nation's fastest and now most reliable 4G LTE network" according to an independent study.

That claim did not sit well with Verizon, who has often used the same 'most reliable' claim. Today, Verizon has responded with a full paged ad, citing it has spent over $7 billion annually to build and maintain their network. The carriers also notes that it's achieving the most awards by RootMetrics for top overall call, text and data performance.

Others have tried to claim reliability. But to us it's not a hollow claim. Or a slogan. Or a fancy ad campaign.

Verizon never directly disputes AT&T but rather wants to let the consumer to make the ultimate decision.

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Verizon Responds to AT&T's 'Most Reliable Network' Claim

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Boost Mobile! - July 24, 2013 at 2:47am

Go Cricket!

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Sam I Am - July 23, 2013 at 6:01pm

Funny article. I have yet to see any significant difference between the two 'major' players. Most so-called studies have shown Verizon first and ATT last for reliability. This has been consistent. However, it has always been incredibly close between Verizon in 1st place and ATT in 4th place, usually less than a 1% difference. So it simply comes down to location. Use what works best for you. As far as customer service, ATT wins by default. ATT's customer service is generally useless. But Verizon's representatives are rude and arrogant in addition to not knowing anything about cell phones or cellular service. What a choice!

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Fredless - July 23, 2013 at 5:31pm

Worst customer service, not just in the cell phone industry, in the entire world easily goes to Verizon. They are simply incompetent. It's great if you have good service and don't ever have to deal with them. Otherwise, it is an absolute nightmare.

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Dan - July 23, 2013 at 5:12am

Location. Location. Location!!!

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YesGoodNick - July 23, 2013 at 4:43am

AT&T sucks big time...

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NoGoodNick - July 23, 2013 at 4:12am

AT&T wouldn't exist now if it wasn't for the iPhone, and now they can't be bothered by their Apple iOS customers. I see no use in using them, but as others have commented, it depends where you live. If you have no other options, you have no choice!

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sheldon - July 22, 2013 at 9:14pm

Verizon is the most reliable ... in some places FACT ATT is the most reliable ... in some places FACT Depends on where you are

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Ej Fudd - July 23, 2013 at 2:28pm

If I'm in In area hit by hurricane I want service that will work and in that case Sandy that was Verizon

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ktula - July 22, 2013 at 9:02pm

AT&T: We let the NSA spy on our customers more than the others. Verizon: Hell no. We let the NSA spy on ALL of our customers.

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Ej Fudd - July 22, 2013 at 8:08pm

Live in nj sandy storm I last AT&T cell service for 4 days in a 30 mile radius BUT My Verizon iPad worked fine all the time. How was AT&T backing this claim, When I feel it not true

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Doug - July 22, 2013 at 7:05pm

VZW is the best. You get what you pay for.

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