When the iPads were first announced a few weeks ago, news quickly spread that T-Mobile would be offering 200MB of iPad data each month for life for free.
However, today, when customers went to stores to grab the iPad, they were forced to pay $10 unless they were subscribed to voice smartphone plans on T-Mobile.
T-Mobile CEO John Legere was quick to respond on twitter to this issue, and claims the charges were an "executional mistake" and that the "situation will be corrected."
Legere claims everyone will be able to get the 200MB of free data with "no strings attached"
T-Mobile offers the new iPad Air starting at $0 down with 24 monthly payments of $26.25.
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Comments (7)
Comments are closed for this article.
0
matt90048 - November 4, 2013 at 8:43pm
Just tried to buy an ipad air at THREE stores. First store (Los Angeles #9797) would not let me have the 200 mb free plan, saying it was only 200 mb in addition to a "value plan". Second store (Los Angeles #8235) refused to acknowledge the 200 mb free plan, saying it was only free for 30 days. Third store (Los Angeles-La cienega/pico) refused to sell the iPad to me unless I purchased a "Value plan" contract. She finally said I could buy the ipad only if I could pay upfront in cash. It's ridiculous.
I am convinced the retail outlets are surreptitiously ignoring the 200 mb/month free plans because they get no commission on selling the ipad without a contract.
0
THui - November 4, 2013 at 2:47am
U still have to pay for the monthly fee. Hate it.
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JoshvanHulst - November 3, 2013 at 4:12am
It's so pointless! Why not offer 2.5 GB? ;)
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long string - November 2, 2013 at 10:49pm
$250 deposit even if you have Tmobile service, lies on no strings attached
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Johnny Cage - November 2, 2013 at 2:45pm
I just switched to T-Mobile from Sprint and I've never been happier. These guys ROCK!!
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John Legere - November 3, 2013 at 4:14am
Good job you are CEO's employee of year !
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tmoman - November 2, 2013 at 2:24pm
so if I buy an ipad from a tmobile store I will simply get free 200 mb per month for life even though I'm with att for everything? nice. thanks tmo