Apple Officially Responds to 'BendGate', Says Just 9 Customers Have Complained

Apple Officially Responds to 'BendGate', Says Just 9 Customers Have Complained

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Apple has officially responded to 'BendGate' saying that a bend in an iPhone is extremely rare and just nine customers have complained to the company about a bent iPhone 6 Plus.

"With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple."

Apple also said that the iPhone 6 features a precision-engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength.

"Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision-engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high-stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high-quality standards to endure everyday, real-life use."

What do you think? Is bendgate likely to affect just a very few customers? Here are the videos (2) if you haven't seen them.

Let us know your thoughts in the comments and please follow iClarified on Twitter, Facebook, Google+, or RSS for updates.

[via Mashable]


Apple Officially Responds to 'BendGate', Says Just 9 Customers Have Complained
Lanlug - September 27, 2014 at 5:00pm
Where the link to Apple's official response? Did you make it up? If you quote anyone, then provide a link.
Nicko - September 26, 2014 at 4:57pm
In other words, 9 clumsy fools who didn't take care of their approx $1000 smartphone. They really need to get smart before owning that kind of phone. Get a case and understand lever forces increase with span increase in any material. Duh!
Janice - October 1, 2015 at 4:12am
Just FYI, not everyone that has a problem with their phone is an idiot. The phone easily bends just by having it in your pocket, even with a phone case! I guess I'm hoping the one that says the phone owners need to get smart, I'm wishing you a bent phone.
YAGIT - September 26, 2014 at 1:25am
SAME STATEMENT WHEN ANTENAGATE DISCOVERED.
Sebby - September 26, 2014 at 12:05pm
yeah this is just dejavu from iPhone 4 days. Same way Apple come up with excuses, media and fanboys too busy defending Apple. But at the end Apple lost the lawsuit and had to offer everyone either free case or $15 giftcard. "i never had any dropcall issues with iPhone 4!!", "Phones will bend if you try to bend them!!", just because you cant see the problem by your fanboy blindings doesnt mean the problem doesnt exist. There are reasons why these things get attention. And its our(consumer)'s job to make Apple hear our voices. (eg. Toyota recalled Prius hybrid car due to accel gets stuck from the carpet. What if you see Toyota fanboys come up saying "Just remove the carpet on your own. its understandable for accel to get stuck from the carpet!! its close to eachother!!". see how stupid it looks, cuz thats what most of you guys doing here.)
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