Apple Institutes MacBook Pro Repair Extension Program for Video Issues

Apple Institutes MacBook Pro Repair Extension Program for Video Issues

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Apple has instituted a new MacBook Pro Repair Extension Program for Video Issues. The program applies to 15-inch and 17-inch MacBook Pro models manufactured in 2011 and 15-inch MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013.

Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts. These MacBook Pro systems were sold between February 2011 and December 2013.

Apple or an Apple Authorized Service Provider will repair affected MacBook Pro systems, free of charge. See below for details on affected models and service options.

As of February 20, 2015, the repair process will be available in the U.S. and Canada. In other countries, it will be available as of February 27, 2015.


Symptoms
An affected MacBook Pro may display one or more of the following symptoms:
● Distorted or scrambled video on the computer screen
● No video on the computer screen (or external display) even though the computer is on
● Computer restarts unexpectedly

Products affected
● 15-inch and 17-inch MacBook Pro models manufactured in 2011
● 15-inch MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013

You can choose to carry-in or mail-in your notebook for repair. Hit the link below for more details...

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Apple Institutes MacBook Pro Repair Extension Program for Video Issues
Pandut - February 21, 2015 at 9:28pm
Had a couple of those issues on my retina MBP mid2012. The genius bar is testing it. Let's see how it goes. Mid2012 at least have 2 issues: ghost screen (because of the LG panel), and this video issue.
Pandut - February 21, 2015 at 10:35pm
all tests were passed. so my MBP is not having this video issue.
Ren - February 20, 2015 at 4:53am
Luckily I own a late 2013 model. What's gets me here is what it says, from 2011-December 2013 yet a few lines down, it says early 2013 macbook pros.
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