Apple is Recalling Some Apple TVs Due to a Faulty Part

Apple is Recalling Some Apple TVs Due to a Faulty Part

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Apple has starting contacting recent Apple TV customers to arrange a recall of their device due to a faulty part, reports MacRumors. The company is offering to exchange the device for a brand-new unit.

Unlike some other repair or recall programs, Apple has not posted a public advisory about the issue, suggesting it is a small batch of affected units. As a result, the company is proactively reaching out to owners of the devices known to be defective and offering an exchange. Our defective Apple TV was purchased just a few weeks ago, and other affected customers are likely to have purchased their devices in a similar timeframe.

Here's an email Apple sent to MacRumors writer Mitchel Broussard:

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Hi Mitchel,

I understand the concern, Apple typically does not reach out to customers proactively this way.

I just need you to confirm that you have this device and to make sure I have the right shipping address (i see that below). I will then send you a new apple tv, we will email FedEx labels to send back the old one then once we get the old one, we will send you an iTunes gift card for the troubles.
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Apple is expected to unveil its new Apple TV on September 9th alongside new iPhones; however, the company is not expected to unveil its rumored web TV service at that time. Please follow iClarified on Twitter, Facebook, Google+, or RSS for updates.

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Apple is Recalling Some Apple TVs Due to a Faulty Part
MUKAI - August 13, 2015 at 2:37am
Mine is jailbroke so who cares
PHUKAI - August 13, 2015 at 3:21am
What does jailbroken have to do with working on broken parts?
The iDevice Pro - August 13, 2015 at 1:09pm
The guy says that his Apple TV was purchased just a few weeks ago. That would make it an Apple TV3. So that would indicate that this article and the affected devices are Apple TV3's. There is no jailbreak for the Apple TV3. That would mean that your jailbroken Apple TV is a 1 or 2. That would also mean that your Apple TV is not an affected model. So the question begs to be asked...why are you posting about your Apple TV when it is clearly not the same model referenced in this article, and who really gives a f.uck anyways?
SimonSays - August 13, 2015 at 2:14pm
You are partially correct. There are actually 2 versions of Apple TV 3. The early version, and the current Rev A version. Apple did a hardware refresh a while back but never announced what the change was, only updating the internal model number. This recall only seems to apply to the rev A model sold after Jan 28 2013.
The iDevice Pro - August 13, 2015 at 5:57pm
Thanks for the info ;)
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