Apple Posts Support Document to Address Issues With iPad Pro Becoming Unresponsive

POST

MAIL

Posted November 19, 2015 at 6:15pm by iClarified

Apple has posted a support document to address issues with the new iPad Pro becoming unresponsive and displaying just a black screen. The document is called, "If your iPad Pro stops responding and the screen is black".

Learn what to do if your iPad Pro doesn't respond when you press buttons or tap on the screen, and the screen is black.

Apple recommends that you Force Restart the device to temporarily fix the issue.

The support document also states that "Apple is aware of this issue and is investigating".

Read More

Apple Posts Support Document to Address Issues With iPad Pro Becoming Unresponsive

Follow iClarified

Add Comment

Would you like to be notified when someone replies or adds a new comment?

Yes (All Threads)

Yes (This Thread Only)

Notifications

Would you like to be notified when we post a new Apple news article or tutorial?

Yes

Comments (15)

You must login or register to add a comment...

Add Comment

Santosc9 - November 23, 2015 at 2:03am

Hopefully IPhone 7 will be of better quality.

Reply · Like

Santosc9 - November 23, 2015 at 2:03am

This IPhone isn't even 2 years old yet,it should not be having these issues and I shouldn't have to upgrade to the S to get a device that works properly,and anyways in my personal opinion the S upgraded do not justify my using an early upgrade,I would rather wait it out out for the 7.All my other Apple products work just fine,IPad Air,Apple watch,and although my wife's first IPhone 6 had to be replaced after only 4 months,the replacement she recieved has been fine,like I said I just think that the quality some what gone since Steve Jobs left the scene,and I know that is highly debatable,but again just my own opinion.

Reply · Like

gamerscul9870 - November 23, 2015 at 2:11am

Steve has done some bad final touches along the way to. I understand he did so much and he changed a lot since 2007, but Apple whether he is there or not is still the same often making mistakes even if it means fixing them. At least not all iPhones are getting that in terms of having results of how many people had to replace a phone, but I ad my iPhone since its launch every year and did fine (except I didn't own 4 or 5)

Reply · Like

gamerscul9870 - November 23, 2015 at 1:54am

1. I owned a 6 and it worked flawless for me. If your problem involved the NAND flash from the 6 plus, idk if there is still a chance to fix that. 2. I have been with Genius Bar a ton of times when I once had the littlest problems to fix and they knew what I what to do (in which are named genius for a reason). 3. The iPhone is what it is and why it's named like that. Compared to your problems that no one else here is complaining about says why you see iPhone different because of your experience unlike everyone else's. Even with less than a fanboy off the bandwagon changes nothing about the name and brand of iPhone. 4. You would be out if this mess if you upgrade to the s. To me it fixes all the problems addressed to the predecessor. Sure U owned a 6 as mentioned already, but I did win that and kept it with my 6s until I get 7s to surprise me with quality once again. Can't wait for 7 to prepare that for me after its release of course.

Reply · Like

Santosc9 - November 23, 2015 at 12:53am

I love Apple as much as the next guy,but in all seriousness the products that they have sold over the last couple years have gone down hill quality wise,my IPhone 6 is CONSTANTLY having glitches and battery issues and each time they out out a new update to fix these issues it usually only makes it worse,hence putting out another update that basically solves nothing.I think that the IPhone 7 will probably be a piece of junk unfortunately.

Reply · Like

gamerscul9870 - November 23, 2015 at 1:35am

Are you f*king kidding? The 6s has gotten waterproof, resists bending unlike the last phone released, plus I using that and iPad Pro and both work flawless. Yours must be faulty for some reason, plus it's not what it seems to be overall in terms of downhill. I always reset my devices after updates and install using iTunes with firmware involved.

Reply · Like

rahilxx98 - November 20, 2015 at 6:27am

Thanks for everyone's feedback.

Reply · Like

rahilxx98 - November 19, 2015 at 6:43pm

My iPad is being delivered today. Does anyone have an iPad Pro? If so, do you like it? Thanks y'all

Reply · Like

HanSung - November 19, 2015 at 7:10pm

I received my Ipad Pro 128Gb LTE on friday (2015-1-13). I really like it and I wait for my pencil (3rd december) beacause I think it will be useful. The IOS 9.2 beta 3 then the beta 4 fix all the bugs I had. P.S. : I'll never forget the day I had my Ipad because it was the sadest day here in France. I forgot my device all the night and all the saturday long. #I'mParis

Reply · Like

Benso - November 19, 2015 at 7:26pm

My coworker received an iPad Pro from the corporate(hes a graphic designer) and i was able to try out. In short, its a big iPad and thats it. Nothing special. Its hard to carry it around which kinda kills the purpose of using a tablet. Screen is noticeably big but quite useless. You will be holding the iPad Pro because obviously you'll need to use it with hands. And having bigger size screen than regular iPad is pretty much pointless. And she also told me that she only uses it on couch. You cannot bring it outside due to the massive size(unless you carry a dedicated bag), and even while at home, you'll want to real computer design softwares like Photshop CC or Illustration CC instead of lite ios version. All in all its an expensive that doesnt fit into any category. It would have been super good if they had osx on it though. But unless they change the chip to x86 architecture base instead of ARM base A9X, it wont happen

Reply · Like

gamerscul9870 - November 19, 2015 at 8:53pm

I couldn't be any happier with iPad now. It's beyond bigger screen. I have used it in many things and has helped boosted my productivity twice more done other than computer powered performance. With the help of drawing Apple has done a perfect job on and the apps I use with it, it has done a hell lot to save time for me. Sure you may have to carry around it a lot with two hands, but it's worth it. At first I used it in my house to get the basic idea of it and experience before I went elsewhere to do work, and the more I did stuff with it, the more satisfies I felt. In short, it doesn't need to be OSX like to be good. This is what true raw power is along with the right apps to do that much.

Reply · Like

Benso - November 20, 2015 at 10:20pm

Im glad that i dont owe one. I would be pissed if i paid $1300 or more for big iPad that cannot process actual professional work and have to hard reset everytime i charge the iPad.

Reply · Like

gamerscul9870 - November 20, 2015 at 11:22pm

Or the fact that you run too much work at once and drain the battery out of it, no wonder you always blame everything on it, and you paid that much? The cheapest is $800. I happen to buy one on launch day and I happen to be rich.

Reply · Like

F14 - November 21, 2015 at 4:56am

you forgot to include state tax and Apple tax. 800 + $170 cover with keyboard + $100 stylus. Which comes up to $1070 + whatever your state tax may be. Also I dont think you'll want to buy 32GB if you are willing to pay more than 700 bucks. ripoff

Reply · Like

gamerscul9870 - November 21, 2015 at 5:07am

Your're paying for an iPad with 4gb ram, an upgraded display, bigger size with the strong material made with it and has the power and speed of a computer. How is that a ripoff?

Reply · Like

Recent. Read the latest Apple News.

RECENT

AltStore PAL Offers Alternative to App Store in the EU

Apple Renews 'For all Mankind' for Season 5, Announces 'Star City' Spinoff Series

Apple Shares Official Trailer for Season 3 of 'Acapulco' [Video]

TikTok Launches Instagram Rival 'TikTok Notes' [Download]

Apple Notes App to Get Integrated Voice Memos and Math Notes [Rumor]

More News

Tutorials. Help is here.

TUTORIALS