Samsung Posts Video Apology to Customers Following Recall of Exploding Galaxy Note 7

Samsung Posts Video Apology to Customers Following Recall of Exploding Galaxy Note 7

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Samsung has posted a video apology to its customers following the announcement of an official recall of the Galaxy Note 7 due to an exploding battery.

Tim Baxter, President & COO of Samsung Electronics America, addresses Samsung’s exchange program and formal U.S. voluntary recall of the Galaxy Note7 in cooperation with the U.S. Consumer Product Safety Commission. Samsung confirms that new Note7 replacement devices will be available in the United States at most retail locations no later than September 21, 2016.

Take a look at the apology video below. You can find more details about the recall from the United States Consumer Product Safety Commission.


Aasim - September 19, 2016 at 4:19am
Too late now Shamsung. See that's what happens when you try to copy and match the King of smartphones the iPhone. I never liked their phones coz they are all cheap and above all they sucks.
Great! - September 17, 2016 at 11:29pm
Samsung posts video apology for making fun of Apple removing headphone jack, cos they will be copying Apple.
Great! - September 17, 2016 at 11:20pm
Think about it. If it was just the battery, why don't they just let you replace that. Why do they need to recall the whole phone? Is the battery non-user replaceable?
Great! - September 17, 2016 at 11:27pm
Non-user replaceable batteries. They tried to copy Apple and failed. Watch them make a mess trying to remove the headphone jack next.
Landix - September 17, 2016 at 5:46pm
I thought it was another video from samsucks to make fun of apple #disappointed
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