Samsung Officially Halts Sales and Exchanges of Galaxy Note 7, Asks Customers to Stop Using It

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Posted October 11, 2016 at 3:33am by iClarified

Samsung has officially announced that it is halting sales and exchanges of the exploding Galaxy Note 7. The announcement comes after a recall which did little to stop the smartphone from catching fire.

As reports of replacement devices catching fire began adding up, AT&T and T-Mobile stopped sales of the phone.

Here's what Samsung said today:

We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note7. Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place.

We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.

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Samsung Officially Halts Sales and Exchanges of Galaxy Note 7, Asks Customers to Stop Using It

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Pyrocynical - October 11, 2016 at 3:54pm

How is this fcc approved then?

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Great! - October 11, 2016 at 2:40pm

Samsung fans cannot comprehend. Why their android favourite is exploding. Coincidently the Google Pixel is released so closely. But really, the iPhone 7 trumps all.

D4xM4Nx - October 11, 2016 at 11:00am

Hope Samsung will enjoy the new 'rep' the #BoomGate drama gave them with the added 'new low on sales' this will bring. However they needed this valuable lesson to take matters seriously to ensure this won't happen again. Apple seeing a boost on sales, mode [ON].

Zhzhgsshjajs - October 11, 2016 at 9:22am

This note 7 #blowgage is what keeping iPhone 7plud preorders to delay further. Everyones returning note 7 for iP7Plus!!

Kk - October 11, 2016 at 6:37am

Samsung galaxy s7 edge was the top seller this year... And booom! Galaxy note 7 took the sales away.. The sales were so high before the note 7.. Now everything is fu**ed up.. I pitty samsung.. Plus Apple won the case against the slide to unlock lawsuit.. Ouch

SimonSays - October 11, 2016 at 5:48am

Always said Samsung was crap. Did we really need this much proof though? Hope the world sees them for what they really are now.

gamerscul9870 - October 11, 2016 at 5:44am

With all the burn so far, it all adds up to burning to the ground.

marc767 - October 11, 2016 at 5:39am

To be clear the remedy available is the acquisition of an iPhone 7.

Name14 - October 11, 2016 at 5:09am

Took them long enough.

SayingWhatEveryonesThinking - October 11, 2016 at 4:47am

So who wins the benchmark?

joshWUa - October 11, 2016 at 4:34am

I smell total refund plus credit

gamerscul9870 - October 11, 2016 at 4:12am

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