Yesterday, Apple posted a letter apologizing to customers for secretly slowing down their phones as batteries age; however, it still touted the slowdown as a necessary feature to ensure the longevity of its devices. The 'feature' was introduced following numerous reports of unexpected iPhone 6s shutdowns.
Statements from rival manufacturers confirm that this is not standard practice in the industry. Yesterday, HTC and Motorola said it's not something they do.
Today, LG said, "Never have, never will! We care what our customers think."
Samsung said, "Product quality has been and will always be Samsung Mobile's top priority. We ensure extended battery life of Samsung mobile devices through multi-layer safety measures, which include software algorithms that govern the battery charging current and charging duration. We do not reduce CPU performance through software updates over the lifecycles of the phone."
So far, about fifteen class action lawsuits have been filed against Apple and South Korea's Communications Commission is probing the matter. To try to appease customers Apple plans to drop the price of a battery replacement to $29.
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