More iPhone 4 Issues: Proximity Sensor and SIM

Posted June 25, 2010 at 6:00pm by iClarified | Please help us and submit a translation by clicking here | 22170 views

More iPhone 4 troubles continue, as many users are reporting that their Proximity sensors on their iPhone 4's are not working as they should, being too sensitive and sometimes unresponsive. This is resulting in displays turning off in the middle of calls, and also causing the user to unknowingly hit the mute button with their cheek. Another issue is damaged SIM cards, and the iPhone not recognizing certain SIMs. iTunes will also display a message saying there is a problem with the SIM card.

Is the iPhone 4 plagued with issues? Or is everyone just making a big deal and trying to find flaws of the new device.

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via Gizmodo

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iPhone 4 proximity sensor - November 17, 2010 at 4:15am
The clear suspect in this bizarre behavior appears to be the iPhone 4\'s proximity sensor, mouthful of a term that describes the sensor that detects your face\'s location relative to the screen, and enables or disables the display accordingly. On the iPhone 3GS, the proximity sensor was located to the left of the earpiece speaker. But that space on iPhone 4 is now occupied by the front-facing camera, and the proximity sensor is above the earpiece.
Mark - July 6, 2010 at 1:25am
I think everybody should have a look at this post that was deleted from the Apple support forums by Apple. It seems that they have no interest in fixing this issue or even making a statement on it unless they are forced to by a lawsuit or something to that effect. I am VERY disappointed in Apple. I have been a fan for over 15 years. It seems as if they have forgotten who they are and just becoming a big bully now. (see below) iphone4_925 posted \"Re: Issue with Proximity Sensor during calls\" in \"Issue with Proximity Sensor during calls\" on Jul 5, 2010 6:16:29 PM. -------------------------------------------------------------- > ramellam wrote: > I took my phone to the Apple store for repair/exchange this evening. The Genius first said that he had not heard of the issue (yeah, right! total lie). I told him there are nearly 70 pages on the Apple Support forum for this exact issue. He immediately dismissed my comment and said, \"We typically don\'t lend too much credence to support forum posts...\" Ok.... > > Anyhow, the Genius made a call on my phone and, of course, he did not encounter any of the proximity issues I\'m having. He gave the phone back to me and said, \"There doesn\'t appear to be any issues with your phone. You\'ll just have to get used to the new Proximity Sensor location on the iPhone 4...\" I was like, \"Ummm... Huh?\" He refused to exchange the phone. > > Luckily, I bought my phone from Best Buy on launch day. I immediately went back to Best Buy and the Mobile Phone sales guy said they\'ve already had 9 of their 30 launch day iPhones returned due to antenna and proximity sensor issues. He put me on a list to exchange the phone. Luckily, I have 45 days to exchange the phone, since I\'m a Best Buy silver rewards card holder... > > Anyhow, I\'m kinda bummed the Genius refused to help me :-(. He was rather arrogant, too, which really made me mad. Oh well... Back to Best Buy it goes... Wow just cause of this attitude of apple employees They are being SUED by lawyers well apple you should take this time and save yourself from another class action law suit for proximity sensors PS ~ Apple mods now don\'t be wasting your time deleting this post since I have a right to say stuff when you guys sell us your defective product and I think if apple doesn\'t address this issue then we all should return the Iphone 4 at lease those who are having this proximity issues. And also apple instead of deleting peoples post how about investigating why Iphone 4 proximity sensor is going haywire and maybe you will save yourself from another law suit and also people who are having problem with there iphone 4 with the proximity sensor do report it to KCR LEGAL LAW FIRM
Mrv - June 26, 2010 at 3:28pm
I just took off the bumper that apple sells to protect the phone and the proximity sensor does not mess up as Mich as it did with the bumper off! It is not a complete fix but I feel it helps a lot!
MRV - June 26, 2010 at 2:43pm
I got the new phone and I agree about the proximity sensor. I constantly put people on mute or hang up. I hope it can be fixed with a software update. Even if it does not fix however, it is still the greatest phone I\'ve ever had!
Mrv - June 26, 2010 at 3:26pm
I just took off the bumper that apple sells to protect the phone and the proximity sensor does not mess up as Mich as it did with the bumper off! It is not a complete fix but I feel it helps a lot!
Gmaj13 - June 26, 2010 at 4:35am
it seems like most of it is software issues because i have plenty of issues and i own a 3gs.. not only that the iphone 4 is a brand new phone. expect it to have some problems and bugs at first. as long as they fix it sooner than later its all good
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