April 20, 2024
Third Party iPhone Screen Replacements No Longer Void Your Entire Warranty

Third Party iPhone Screen Replacements No Longer Void Your Entire Warranty

Posted February 24, 2017 at 9:56pm by iClarified
Third party iPhone screen replacements no longer void your entire warranty, according to an internal memo distributed by Apple today. MacRumors was able to verify the document's authenticity with numerous sources.

Previously, if you had replaced your damaged display or taken it to a cellular repair shop to do the repair, Apple would not authorize any repairs under warranty.

Here's how it works now:


When a customer with an iPhone that has a third-party display seeks a repair for a non-display issue, Apple Stores and Apple Authorized Service Providers have been advised to inspect the device for any fraud or tampering, and then swap out the device or replace the broken part based on Apple's in-warranty pricing.

If a third party part causes the repair to be unsuccessful or damages the iPhone, customers will need to pay the out of warranty cost to replace the part or the entire device if necessary to resolve the issue.

Apple Authorized Service Providers will still decline to service any iPhone that fails related to a third party aluminum enclosure, logic board, battery, Lightning connector, headphone jack, volume buttons, mute switch, sleep/wake button, and certain microphones.

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Third Party iPhone Screen Replacements No Longer Void Your Entire Warranty
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Comments (5)
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gamerscul9870
gamerscul9870 - February 26, 2017 at 10:22pm
Doubt it, Mattt.
Nitemare
Nitemare - February 26, 2017 at 5:47pm
Luckily I've never had any iPhone break going back to 4.. That's why I still use them now
D4xM4Nx
D4xM4Nx - February 25, 2017 at 7:43am
Honestly... When people buy an expensive piece of tech, they agree to pay for the official repair. Whenever they accept paying for third party fixes, they risk it at being rejected by Apple or having to pay additionally and needlessly.
Dna
Dna - February 28, 2017 at 9:29pm
Really? So your saying my Chevy should only go to Chevy dealerships where they keep royally screwing up my car and the 3rd party dealerships all should be bad? My Hoover vacuum should only go to an authorized Hoover place 300 miles away? Your the reason why Apple can't work with others.
RWR
RWR - February 25, 2017 at 4:17am
They're in a world of trouble now
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