Facebook Messenger Now Lets You Communicate Directly With KLM

Facebook has announced that it has partnered with KLM letting users communicate with the airline directly from Messenger.

We're proud to announce our first airline partner for Messenger, KLM! With this integration, you can receive your KLM flight confirmation message, access your KLM boarding pass, receive check-in reminders, get flight status updates, and have your customer service questions answered, right from Messenger.

David Marcus, VP of Messaging Products at Facebook, also announced the launch:


"I'm excited to announce that our first airline partner on Messenger will start rolling out their presence today. KLM flyers will be able to automatically receive their itinerary, flight updates, check-in notifications, get their boarding passes, even rebook flights when needed, and communicate with the airline all from one contextual, canonical thread.

Goodbye forgetting the combination of your frequent flyer alphanumerical number and password to obtain your boarding pass, and holding for a long time on the phone to change flights. This is a new day for all of us global travelers, and KLM is paving the way. I hope you'll enjoy this new update as much as I will, and as always, let us know how we can make it even better for you!"

This integration starts to roll out today and will be more widely available around the world in the coming days and weeks.

You can download Messenger from the App Store for free.


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