Apple Will Perform $29 Battery Replacements for iPhone 6 or Higher, Regardless of Battery Health

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Posted January 2, 2018 at 3:39pm by iClarified

Apple will replace the battery in your iPhone 6 or newer device for $29, regardless of battery health, according to an internal memo seen by iGeneration.

The company recently launched a $29 battery replacement program after admitting that it been secretly slowing down devices as their batteries aged.

Despite the program, some Apple Stores were refusing to replace a battery for $29 if it still tested as healthy. Apparently, Apple has now internally clarified that if a user reports slower performance, their battery should be replaced at $29 regardless of its health check.

Even if the Genius finds that the battery of your iPhone has not reached 80% of its initial capacity, it will replace it for 29 €[$] if you ask it. The note states that employees in the Apple Store will have to offer a replacement to all customers who simply report performance issues, even if their battery is not replaceable according to the tool.

Additionally, if you replaced your battery at $79 before Apple's announcement, you may be able to get a refund by contacting Apple support.

Apple's Batterygate is just getting started. Numerous class action lawsuits have been filed against the company across the globe. You can follow iClarified on Twitter, Facebook, or RSS for updates.

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Apple Will Perform $29 Battery Replacements for iPhone 6 or Higher, Regardless of Battery Health

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Susan Franke - January 4, 2018 at 10:23pm

I wouldn't trust an Apple store to actually replace it. You can't watch. I think they will just charge the fee and leave the old one in.

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AHK - January 3, 2018 at 4:43am

Apple store ,Dubai, diagnosed two iPhone 6 for me. They want around 400 dollars to replace one completely although it’s battery was perfectly healthy they claim. It’s bent and therefore needs replacement. I tried to explain that my phones were very slow and their batteries are being drained very quickly. They don’t listen. Young Apple employees with apparently very limited training are passing judgment and mostly rejecting replacing flawed batteries. This is how Apple is meeting it’s commitment to deal with it’s unprofessional conduct to dwarf older phones and drive the sales of newer phones. Please forget about having your older phones diagnosed and rather join the class action lawsuits.

Arash Apple - January 2, 2018 at 5:52pm

I was in BestBuy (in San Jose, CA) 2 days ago and Apple contractor from that store diagnosed the battery and he said it looks normal and since it's not showing any failure we are not changing battery. I'm not sure about Apple stores yet.

Aneda Toke - January 3, 2018 at 11:21pm

Download "Battery Life" app and check the wear status on it. I just did it with my coworker and his lost 3% in the last year he's had his phone. My neighbour's iPhone 6 from a few years ago lost 9% of the total capacity. Use the app to check yours. I replaced my own iPhone 5 battery in August from a 3rd party seller and it's the best replacement battery I found for that phone over the last 4 years of changing it. I paid $20CDN no tax and I took the 5 minutes to install it.

drigomarki - January 2, 2018 at 4:26pm

To lose jailbreak? No thanks. My battery is just fine.

iSheep - January 2, 2018 at 3:50pm

Before you get your battery replacement, they will ask you to update to their current iOS or it’s a no go. Read their contract paper before you pay and sign it.