HTC Says 'iPhones Are Not That Cool Anymore'

HTC Says 'iPhones Are Not That Cool Anymore'

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Maded - September 14, 2011 at 10:09am
As a tech support professional for 2 different carriers (ATT + VZW), I've had hands on experience with iOS, Android, BB, Windows phones for years. The overwhelming majority of the issues with phones I've dealt with involve Android and BB. These phones have so many software and hardware issues that I won't even start going into them all here. At least BB is well-documented and supported by RIM. Android is usually just hope and pray you can find something approaching a fix on some forum, because usually even the manufacturers aren't aware of the issue for some time. And if they are, you get a mumbled "software update in the works" on your call to them about it. iOS issues have been easy to find root cause and easy to solve. I can count one one hand the number of major issues I've dealt with. And most of them involved an idiot screwing up their JB attempt and flipping out. Windows phones? Oddly, I've had few if any major issues come up with them yet. Most have involved syncing with Exchange servers, but that's usually just somebody getting the server settings wrong on setup (and that kind of crap happens on all of the OS anyway). All in all, I'd say iOS or Windows win, hands down.