Apple Stores Have Become an 'Exercise in Branding' and No Longer Serve Customers Well [Report]

Apple Stores Have Become an 'Exercise in Branding' and No Longer Serve Customers Well [Report]

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ericidle - May 7, 2019 at 4:18pm
Couldn’t agree more. Staff didn’t seem to want me to buy anything. They wanted me to go home and use the online store and if I needed to they said arrange to pick up in store. I also have the purchase plan with upgrade but they did their best to persuade me to let the purchase period expire and not use the upgrade option