The attack occurred just before 7 p.m., as approximately 40 customers were in the store, according to a statement from Vancouver Police. Five would need to be treated by paramedics for exposure to the chemical, whose active ingredient is derived from cayenne peppers. Nearby Vancouver Police K9 units were on scene moments after the attack. Although they were unable to find the three males suspects, they discovered a quantity of product discarded by the men as they made their escape. The trio reportedly fled by car.
The store was located in Oakridge Mall. Reports say the corridors of the mall were thick with the odour for more than an hour after the robbery.