EU Justice Commissioner Calls For Examination of Apple Warranty Practices
EU Justice Commissioner Viviane Reding has written to member countries asking them to examine whether Apple failed to inform customers of their right to a minimum two-year warranty, reports Bloomberg.
"Apple prominently advertised that its products come with a one-year manufacturer warranty but failed to clearly indicate the consumers' automatic and free-of-cost entitlement to a minimum two-year guarantee under EU law," Reding said to ministers in the letter, which was obtained by Bloomberg News. "These are unacceptable marketing practices."
Italy's AGCM competition and market authority has already imposed fines of 900,000 euros on divisions of Apple for failing to tell customers about their rights to free assistance.
Apple has declined to comment on the matter.