Apple Warns Retina Display MacBook Pro Owners Not to Use Palm Rest Covers

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Posted October 1, 2012 at 5:59pm by iClarified

Apple is warning Retina Display MacBook Pro owners not to use palm rest covers as it can damage the display of the notebook when you close it.

MacBook Pro (Retina, Mid 2012): Do not use palm rest covers

Symptoms
Leaving palm rest covers or other material on the palm rest surface of your computer could result in damage to the display when you close it.

Resolution
To enable thin design, the clearance between the display and the palm rest area is engineered to tight tolerances. Do not use palm rest covers as the added thickness may interfere with the designed resting position of the display.

As a best practice, keep the palm rest clear of any material.

Apple Warns Retina Display MacBook Pro Owners Not to Use Palm Rest Covers

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Comments (10)

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Jhon Doe - October 2, 2012 at 8:46am

hahahah fine with me.... i use carbon hand rest that quite thin...... so its fine so far.....

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Luck - October 2, 2012 at 7:40am

Another failure for apple users

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jyrymyah - October 2, 2012 at 4:14am

hahaahha...,"very nice..'

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RSH - October 2, 2012 at 2:14am

They say :(the palm rest surface of your computer could result in damage to the display when you close it.) What about if we use screen protector what the way like i done on MBA?

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max - October 1, 2012 at 9:36pm

Is that like the ones they sell in the Apple Store ?

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Jim - October 1, 2012 at 7:32pm

I left my 2010 MBA clear on any material and got a damaged screen which had the trackpad imprint etched into it. Is Apple saying that this won't happen with the Retina MBP and there's no need to protect the screen?

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Bla - October 1, 2012 at 11:09pm

My MBA has the keyboard buttons rubbed into the screen. Your tight tolerances need to be adjusted apple. Dont they test their products?

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Jim - October 2, 2012 at 11:17am

They replaced my screen for me but I now put tissue paper on the keyboard before closing the machine. Obviously apple has trouble with the finish in terms of making sure the hinges are properly aligned. Perhaps they've got it right with the retina Mbp? Would hope so given the price.

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