March 23, 2026
iPhone 5s Owners Report Receiving the Blue Screen of Death [Video]

iPhone 5s Owners Report Receiving the Blue Screen of Death [Video]

Posted October 11, 2013 at 8:04pm by
A number of iPhone 5s owners have reported receiving the dreaded blue screen of death on their iOS device followed by a forced reboot.

The Verge notes that the BSOD occurs only with the iPhone 5s and is usually caused by Apple's own iWork apps. As you can see in the video below, the error can be triggered by multitasking between those apps.


One suggested workaround is to disable iCloud syncing for Pages, Keynote, and Numbers.

Take a look below to see the error triggered. Apple has yet to comment on the issue but there are several Apple support threads on the problem.

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iPhone 5s Owners Report Receiving the Blue Screen of Death [Video]

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Comments (31)
Comments are closed for this article.
gamerscul9870
gamerscul9870 - June 11, 2015 at 11:52am
This is an outdated post with a long gone bug. Bsod on windows is just living a lifetime.
raks
raks - September 27, 2014 at 9:37pm
I tried upgrading to iOS 8.0.2. My phone crashed. After turning it on the apple logo appears and then a blue screen comes up and the phone restarts. This keeps on happening. The phone is not being detected on iTunes as well. I am left stranded without a phone. Please help
Mamu
Mamu - October 15, 2013 at 1:42am
I have had this happen once just now while I was on twitter. Screen started to close down then all turned blue and rebooted. I do not have the iWork's app etc. Can we take it back to apple for an exchange. Is this a hardware or software issue?
justabrake
justabrake - October 13, 2013 at 8:52pm
I wrote down below where my phone has no blue screen but I'm getting a lot of freeze ups ! Anyone else heard of this ? I might have to bring it to apple !
Alex
Alex - October 13, 2013 at 6:47am
This happend to my 5S last night....
gamerscul9870
gamerscul9870 - October 13, 2013 at 4:14am
And you are trying hiring people trying to like your comments just to be right! Engineers make the phone, not design ios! Whatever is made in ios they integrate them into the iPhone and besides apple did hire BBM but they wouldn't immediately just join like that!
gamerscul9870
gamerscul9870 - October 12, 2013 at 11:51pm
Well maybe they know this is just a one time thing like the iPhone was one a same old problem! Besides this won't hurt apple much, it's a simple problem they can fix and soon, this will go up on their site, maybe their was a way to eliminate it or wait for the update, it may be a new ios with looks like the way the very first ios started but it takes times, not much time but the way ios 6 kept updating to 6.1.3, ios 7 will do the same! And when did apple ever rush their products? This is how it mainly happens as planned for yearly phone releases, if it was every 6 months they released a phone, that would be serious rush! The only disasters people have seen here were tony, Steve god, the fake 'TheReLNoGoodNick' without a profile! So yeah, agree...
To Hella Jeff
To Hella Jeff - October 13, 2013 at 1:41am
you're joking, right? Apple has been rushing products and letting quality control go down since the iPhone joined the product line. Remember "it just works"?!? When was the last time you heard that? Can you figure out why? I use Apple products, pretty much the whole lineup, and I believe they're still better than the alternatives. But for sure the company's attitude toward quality control and customer care has gone downhill since the iPhone. Not hating, just saying how I see things.
gamerscul9870
gamerscul9870 - October 13, 2013 at 1:47am
Well how are they going downhill then? Never seen a chart that said anything beating iPhone since the last ones recently on sales this year, total phone sold overall from each carrier (whichever company made the phones and sold more) or see any competitor being first of anything instead of apple!
Candy
Candy - October 12, 2013 at 11:23pm
My iPhone is still on ios 5...guess I'm not missing out on much
gamerscul9870
gamerscul9870 - October 12, 2013 at 11:46pm
Too late for ios 6 now, huh well I am using it
justabrake
justabrake - October 12, 2013 at 6:53pm
Anyone having freeze ups on iPhone 5s ? Been getting a few today !
gamerscul9870
gamerscul9870 - October 12, 2013 at 6:57pm
Nope!
Mike Power
Mike Power - October 12, 2013 at 4:03pm
Hey people is it me only, or is anyone having problems with find my iphone app,and game center, cannot sign in, saying cannot connect to the apple server, is this another bug. cannot play solitaire city.
Mike Power
Mike Power - October 12, 2013 at 3:21pm
My brand new Gold iPhone 5s is experiencing the BSOD right out of the box. This is quite unexpected for a new device.
Yap B.
Yap B. - October 12, 2013 at 2:46pm
Has been rebooting unnecessarily on my iPad mini running iOS 7.0.2. Apple, please address this.
gamerscul9870
gamerscul9870 - October 12, 2013 at 2:56pm
Send a message maybe?
Carsten
Carsten - October 12, 2013 at 10:51am
My iPhone 5 reboots often without any reason or doing anything. It just lays there on the couch, suddenly turns black and reboots. So the reboot issie isn't a 5s problem on it's own but the BSOD is. Reboot is pretty fast so I don't mind. As long as my phone turns on again without any issues I don't bother about it.
Same Here...
Same Here... - October 12, 2013 at 12:49pm
Same thing has been happening on my 4S. Been on iOS 7 since day one, the reboot problem started a few days ago, three or four times so far. Nothing to do with iWork though because I don't use those apps on the phone.
prostovanka
prostovanka - October 12, 2013 at 10:41am
I have same issue with phone semi restart. It doesn't actually restart, it's more of a respring. Also doesn't happen when using any of these mentioned apps. Some times happens when I use the camera app.
Great
Great - October 12, 2013 at 2:45am
It's just a bug moving to 64 bit OS and CPU. They'll fix it soon enough. These things are to be expected.
Yoohoo
Yoohoo - October 12, 2013 at 2:12am
When Apple launched iOS 7, the transition to flat design was a major shift. This update seems to be one of the buggiest, as seen with these BSOD reports. As a long-time user of the iPhone, iPad, and MacBook Pro, I am disappointed with the stability of this release.
gamerscul9870
gamerscul9870 - October 12, 2013 at 2:46am
First off are all the icons exactly one color with white everything in the middle of all of them, second, do you think apple was the only one to do with change? Your attitude is blind to give a shit about what really happened, windows 8 doesn't have style close to ios 7 not even the features! Ios 7 was new looking for rumors who wanted change to old looks thinking "same old ios looks" if you want to blame something, blame them, they are the reason they made up concepts of flat for new design, but how else would apple do it if it wasn't for them? Besides the bsod just happened because it's a new ios unlike any other just like the way ios 1 started or the unconfirmed true shit that the video was fake! Apple wouldn't do anything to aim at any other system like the commercials do when it comes to competitors, their maybe old icons though but for an idea to have this one the way we want it by old and new looks, I say we rumor to make a switch for old and new looks to switch between them while running ios 7 such as old icons and Siri with new keyboard for example! I wish I knew how to make rumors and sorry for the long comments, just to tell you about my idea for a next update and for what really happened with ios 7!
1
TheRealNoGoodNick
TheRealNoGoodNick - October 11, 2013 at 9:20pm
Or wait until the next update is perfect!
Evin
Evin - October 11, 2013 at 8:18pm
Yawn. Software bug. Let's not blow it out of proportion. It'll be fixed in a week, I'm sure.
Mannyfresh
Mannyfresh - October 11, 2013 at 8:10pm
This is exactly why I tend to wait before buying new electronics, including new game consoles. It is often better to wait for the initial bugs to be resolved.
gamerscul9870
gamerscul9870 - October 11, 2013 at 8:47pm
You have a true point of consoles, that's why I prefer wii U, 5 players, HD, controller with screen, play while others watch TV and it's used like a ds! Mainly I am waiting for apple to include ios 6 icons, Siri by look and voice, and integrate them in a switch so ios 7 can be how we want it! Old and new combinations for example!
Mr. Knowitall
Mr. Knowitall - October 11, 2013 at 10:20pm
Jeff, where do you get the idea that iOS 6 icons are coming back? Personal opinions about the new icons aside, that will never ever happen. They will probably update some icons here and there, but go back to previous format? I don't think so.
Mr. Knowitall
Mr. Knowitall - October 11, 2013 at 10:22pm
Manny, that means that you've never bought an iPhone then, since there are no changes to the hardware until a new model comes out.
gamerscul9870
gamerscul9870 - October 11, 2013 at 10:24pm
Uh, it's called rumor (idea) when I just said waiting for apple to include, maybe some of us miss the old style, maybe some of us want to downgrade because of that, exactly why I pointed this out! I meant include everything from ios and use it in ios 7 while running it instead of ios 6!
Mannyfresh
Mannyfresh - October 11, 2013 at 11:06pm
@mrknotitall. I've all the iPhones since day one. But unlike other and most people, they tend to get the lastest and greatest. But to clarify my point, remember the xbox red ring of death? Remember the Playstations yellow light of death? And please let's not forget the iPhone 4's free case to "fix the Antena" issue. Again, I'll wait.
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