Apple is Working on Fix for New 13-Inch MacBook Pro Unresponsive Keyboard/Trackpad Issue

Posted October 31, 2013 at 3:49am by iClarified | Please help us and submit a translation by clicking here | 8006 views

Apple is working on an update that will fix an issue that could cause the new 13-inch MacBook Pro's keyboard and trackpad to become unresponsive, according to a new knowledge base article.

Symptoms
Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior.

Resolution
If you experience this issue, reset the keyboard and trackpad by closing the computer’s display for approximately one minute and then open it.

We'll let you know as soon as the update is available. You can

Read More [via CNET]


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dasiek - November 2, 2013 at 3:33am
It's been happening to me with my MBP 13'' (Early 2011). They need to fix it, it doesn't seem an hardware issue :X
Diego - October 31, 2013 at 4:51am
This happened to me a long time ago with my Macbook Pro, after the third time they replaced my keyboard and trackpad they never fixed it and just gave me a new computer. 3 months later an update appeared that supposedly fixed the problem but I never got to know if that update worked or not, apparently not.
Mahmoud - October 31, 2013 at 4:11am
This occasionally happens on my 2010 13" MBP aswell.
Sam - October 31, 2013 at 4:00am
This has been happening to me with my macbook pro non-retina mid 2012. So its not only this model.
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