Apple Posts Workaround for No New Email Bug in Mail

Posted February 3, 2014 at 9:11pm by iClarified | Please help us and submit a translation by clicking here | 6128 views

Apple has posted a workaround for customers experiencing a bug in Mail that results in no new email being received until the app is quit and reopened.

OS X: New email messages not received until Mail is quit and reopened

Symptoms
For some email providers, new email messages in Mail may only appear to arrive when Mail is first opened. No new email arrives until Mail is quit and reopened.

Resolution
Quitting and reopening Mail forces t to re-establish a connection to the email server. You can use these steps to receive new mail messages without quitting Mail:

1. Choose Mailbox > Take All Accounts Offline.
2. Choose Mailbox > Get All New Mail.

As a shortcut, you can also add the Take All Accounts Offline and Get Mail buttons to your Mail toolbar.

1. Choose View > Customize Toolbar.
2. Drag the Take All Accounts Offline button to the Toolbar if it is not there already.
3. Drag the Get Mail button to the Toolbar if it is not there already.
4. Click Done

To receive new mail messages, click the Take Offline button, then click the Check Mail button.

Read More [via Jay]


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Lake - February 3, 2014 at 11:02pm
I see it is happening on the Mac, I'm just saying it is also happening on my 5s 7.0.4 as we'll and would like a fix for that as we'll
Ifan - February 3, 2014 at 10:01pm
I think they're talking about mail client on the Mac osx. Not mail client on the phone. No problem with my iPhone 5.
Fiya_lance - February 3, 2014 at 9:22pm
I have the same problem on my iPhone 5 on ios 7.0.4
Lake - February 3, 2014 at 9:20pm
This happens to me on my 5s, anyone else?
Fukjohn Rah - February 4, 2014 at 12:00am
Funny, I don't.
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