Lowes is planning to equip its employees with 42,000 iPhone 4s which will be used to answer shoppers' questions and ring up purchases, reports Bloomberg.
The phones are part of a technology push that includes the introduction of MyLowes, an online tool that customers will use to store owner's manuals, warranties and paint formulas, and more. The retailer is also replacing 72,000 computer screens with flat panels in more than 1,700 stores, adding Wi-Fi for shoppers, listing additional items for sale online, and promoting a recently released app for iOS.
iPhones replace scanner guns based on technology dating back to the early 1990s. Employees who previously jotted down item numbers and logged into computer terminals can now check product information, view how-to plumbing videos and connect to lowes.com as they help shoppers, said CIO Mike Brown.
Each store is getting about 25 devices that eventually will be enabled for processing credit and debit card purchases.
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Comments (3)
Comments are closed for this article.
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T bone - September 9, 2011 at 7:41am
Lol the "No Service" looks about right on the f'n iPhones. Good job Lowes you brought the truth out!
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Locutus - September 9, 2011 at 7:47am
What an ignorant comment.
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Teh_One - September 9, 2011 at 1:00pm
Its not that it doesn't have signal, its that they don't need a carrier for what they are using the iPhone for. Which brings up the question, why not just use iPod 4? It would be a hell of a lot cheaper then an iPhone.