The BoyGeniusReport has declared that their exclusive account of an email exchange between Steve Jobs and an irate iPhone 4 customer is real.
Unfortunately, BGR made a mistake in publishing the story. The last line of the exchange was written to be said by Steve Jobs, when in fact it was Jason who emailed that in reply to Steve Jobs.
Otherwise, they are confident in the story.
Let’s go over it one more time… someone who wanted to remain 100% anonymous and only asked to be paid a nominal fee of a couple hundred dollars lied and completely made up this entire thing? Someone who showed me in his AT&T call records more than two calls from Apple representatives (Texas phone numbers, confirmed to be Apple Customer Relations) on the exact dates he said they called trying to resolve the situation after he had emailed Steve Jobs? Someone who repeatedly emailed me and the BGR staff to correct the last line in my story since it wasn’t accurate? Someone who has now had his name revealed to the public via a tasteless article from AppleInsider, and is now being called by reporters non-stop asking about this article and whether his exchange is true or not? They still wouldn’t admit this was fake? No, you know why? Because it wasn’t fake.
When CNN asked on the record whether Steve Jobs was the author of any of these statements, a top Apple spokesman emphatically denied it. BGR notes this very well could be true.
I personally couldn’t give a damn if this email was with Steve Jobs himself or not. What I care about is whether this was with Steve Jobs’ email box, one that is obviously monitored by a bunch of employees at Apple, either in customer service or PR, or both. So, is it possible that Steve Jobs himself did not write those emails to Jason Burford? Without a doubt. Is it possible that these replies were fabricated, and didn’t come from someone at Apple sending emails to Jason Burford from Steve Jobs’ email address sjobs@apple.com? No. I believe 100% these emails are real
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Unfortunately, BGR made a mistake in publishing the story. The last line of the exchange was written to be said by Steve Jobs, when in fact it was Jason who emailed that in reply to Steve Jobs.
Otherwise, they are confident in the story.
Let’s go over it one more time… someone who wanted to remain 100% anonymous and only asked to be paid a nominal fee of a couple hundred dollars lied and completely made up this entire thing? Someone who showed me in his AT&T call records more than two calls from Apple representatives (Texas phone numbers, confirmed to be Apple Customer Relations) on the exact dates he said they called trying to resolve the situation after he had emailed Steve Jobs? Someone who repeatedly emailed me and the BGR staff to correct the last line in my story since it wasn’t accurate? Someone who has now had his name revealed to the public via a tasteless article from AppleInsider, and is now being called by reporters non-stop asking about this article and whether his exchange is true or not? They still wouldn’t admit this was fake? No, you know why? Because it wasn’t fake.
When CNN asked on the record whether Steve Jobs was the author of any of these statements, a top Apple spokesman emphatically denied it. BGR notes this very well could be true.
I personally couldn’t give a damn if this email was with Steve Jobs himself or not. What I care about is whether this was with Steve Jobs’ email box, one that is obviously monitored by a bunch of employees at Apple, either in customer service or PR, or both. So, is it possible that Steve Jobs himself did not write those emails to Jason Burford? Without a doubt. Is it possible that these replies were fabricated, and didn’t come from someone at Apple sending emails to Jason Burford from Steve Jobs’ email address sjobs@apple.com? No. I believe 100% these emails are real
Read More