May 5, 2024

iPhone 4 Owners Report Less Dropped Calls Than 3GS Owners

Posted August 4, 2010 at 2:38pm by iClarified · 9254 views
A July ChangeWave survey has taken an in-depth look at the reactions and opinions of 213 Apple iPhone 4 owners, according to InvestorPlace.

The survey found that 72% of iPhone 4 owners are very satisfied and 21% are somewhat satisfied with their device. This is actually lower then the iPhone 3GS initial ratings of 82% and 17% satisfaction. Its thought that the lower numbers for the iPhone 4 might be due to the much publicized antennagate controversy.


iPhone 4 owners said Screen Resolution (49%) was their favorite phone feature, followed by the 5 Megapixel Camera with LED Flash (31%) and the Touch Screen Interface (30%).


The most disliked feature of the iPhone 4 was the the Requirement to Use AT&T’s Network(27%) and the Coverage/ Speed/ Quality of AT&T’s 3G Network(24%). Antenna problems also tied AT&T quality issues for the second most disliked feature.


The survey found that since September 2008, Verizon’s call drop rating has improved slightly while AT&T’s has continued to worsen.


Notably, iPhone 4 owners reported a better dropped call rating (5.2%) than their 3GS counterparts (6.3%).


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