April 30, 2024

AT&T Says Despite Losing iPhone Exclusivity Its Customers Aren't Leaving

Posted November 16, 2011 at 5:29pm by iClarified · 5663 views
AT&T says that despite losing iPhone exclusivity, its customers have remained loyal to the network, according to a MarketWatch report.

Churn, which refers to the number of customers who cancel services, "has not moved at all," said Glen Lurie, President of Emerging Devices for the company.

Lurie said the carrier's relationship with Apple, maker of the iPhone, has been positive, and they've had record-breaking sales of the latest iPhone 4S which has led to some supply issues. U.S. consumers are looking at a week to two week wait times to get the latest iPhone 4S from AT&T, he said.

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