April 28, 2024

Apple Warns Former MobileMe Customers of iCloud Storage Downgrade

Posted September 24, 2012 at 3:01pm by iClarified · 10389 views
Apple has sent an email to former MobileMe customers letting them know that their 25GB of cloud storage space will be reduced to 5GB unless they upgrade their iCloud.

The company provided MobileMe customers with 20GB of free additional storage during the transition to iCloud.

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Dear,

Your iCloud storage will be reduced to 5 GB on 09/30/2012. However, you are currently using more than 5 GB.

Unless you take action before your downgrade takes effect, backups to iCloud will stop, and apps will no longer be able to save documents to iCloud. You can either free up storage or cancel your downgrade to keep your current storage plan for another year.

To free up storage in your account:
Step 1: On your iOS device, go to Settings and tap iCloud
Step 2: Tap Storage & Backup
Step 3: Tap Manage Storage and choose items you'd like to delete or stop backing up

For more information on managing your iCloud storage, please read this article.


To keep your current storage plan:
Step 1: On your iOS device, go to Settings and tap iCloud
Step 2: Tap Account
Step 3: Tap your current plan, then choose Downgrade Options and follow the prompts

You can also cancel your downgrade from a Mac or PC.
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