May 7, 2024

Verizon Ends Early Upgrade Eligibility

Posted April 12, 2013 at 5:58pm by iClarified · 9914 views
Verizon has announced the end of early upgrade eligibility for customers are on their network.

Customers whose contracts expire in January 2014 and on will no longer be eligible for an upgrade at 20 months. Instead, they will have to wait out their full 24 month contact.

Verizon Wireless is making the following changes to its upgrade practices:

● In alignment with the terms of the contract, customers on a two-year agreement will be eligible for an upgrade at 24 months vs. today's early upgrade eligibility at 20 months. This change aligns the upgrade date with the contract end date and is consistent with how the majority of customers purchase new phones today. The first customers impacted by this change are customers whose contracts expire in January 2014. As always, customers may purchase a new phone at the full retail price at any time.

● The New Every Two program ended in January of 2011. Verizon Wireless has continued to allow customers to utilize these expired credits. However, as of April 15, these credits will no longer be available.

● Customers may continue to share an upgrade with another person on an account if that customer is upgrading to a device within the same equipment category. Customers can utilize a phone upgrade to purchase a new phone; however, the option to transfer upgrades from non-phone devices (such as a Jetpack or tablet) will no longer be available.

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