April 28, 2024

Apple Has the Most Loyal and Devoted Users [Chart]

Posted May 18, 2013 at 4:02pm by iClarified · 17911 views
Apple users represent 58% of the world's loyalists and 56% of its devotees, according to a recent survey done by Forrester and relayed by FORTUNE.

According to the study 85% of worldwide computer users and 88% of U.S. users have little to no loyalty to a particular ecosystem. However, among those 12-15% that do show loyalty, Apple dominates.

Users are divided into three categories of devotion:
The Free Radicals - little to no loyalty (single device or multiple devices all from a different ecosystem)
The Loyalists- moderate loyalty (multiple devices with a majority of devices from a single ecosystem)
The Devotees - strongly loyal (multiple devices all from a single ecosystem)

As you can see below. Apple users represent 58% of the world's loyalists and 56% of its devotees. In the U.S., Apple users account for 59% of loyalists and 71% of devotees. Microsoft accounts for 44% of devotees and 17% of loyalists. Google accounts for just 1% of devotees but has 25% of the loyalists.

Take a look at the chart below for more details...

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