April 28, 2024

Apple Recalls MacBook Air 64GB and 128GB Flash Storage Drives Sold Between June 2012 and June 2013

Posted October 18, 2013 at 2:01pm by iClarified · 17836 views
Apple has issued a recall for certain 64GB and 128GB flash storage drives used in MacBook Air notebooks sold between June 2012 and June 2013.

Apple or an Apple Authorized Service Provider (AASP) will replace affected flash storage drives, free of charge. To see if your drive may be affected, go to the Mac App Store, click on Updates and choose the MacBook Air Flash Storage Firmware Update 1.1. The firmware update will test your drive to see if it is affected. You will be directed back to this page for next steps if needed.

Replacement Process
If your MacBook Air has an affected flash drive, please contact one of the Apple service providers below to schedule an appointment to get your drive replaced:

● Apple Retail Store - Set up an appointment with a Genius.
● Apple Authorized Service Provider - Find one here.
● Apple Technical Support - Contact Apple for local service options.

IMPORTANT: If your drive is affected, we strongly recommend that you do not install any operating system updates or new applications. We also recommend backing up your data on a regular basis until you receive a replacement drive.

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