April 30, 2024

Apple Launches Recall Program for AirPods Pro Earbuds With Sound Issues

Posted October 31, 2020 at 1:45am by iClarified · 19121 views
Apple has announced a service program to recall AirPods Pro earbuds that are exhibiting sound issues.

Apple has determined that a small percentage of AirPods Pro may experience sound issues. Affected units were manufactured before October 2020.

An affected AirPods Pro may exhibit one or more of the following behaviors:
● Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone
● Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise

Apple or an Apple Authorized Service Provider will service the affected AirPods Pro (left, right or both), free of charge. The AirPods Pro case is not affected and will not be replaced.

To check if your AirPods Pro qualify for the service program, you can contact an Apple Authorized Service Provider, make an appointment at an Apple Retail Store, or contact Apple Support.

More details at the link below...

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