May 2, 2024

Survey Finds AT&T Drops 3x More Calls Than Verizon

Posted May 5, 2010 at 11:18am by iClarified · 3086 views
A March survey of 4,040 consumers conducted by ChangeWave Research found that AT&T dropped 3x as many calls as Verizon.

Verizon customers reported only 1.5% of their calls being dropped over the past three months, the lowest in the smartphone industry. AT&T just reached its all time worst rating on this important measure as their customers reported 4.5% of calls dropped in the last three months.


Looking at the trends AT&T is progressively doing worse; whereas, Verizon is seeing a steadily decreasing number of dropped calls.


Out of those surveyed, 49% said they were "very satisfied" with Verizon. Only 23% were "very satisfied" with AT&T.


Interestingly, a more scientific test conducted in February by PCWorld has AT&T beating out Verizon for speed and reliability.

Read More