May 12, 2024

Apple Expands Self Service Repair to M3 Macs

Posted February 29, 2024 at 2:41pm by iClarified · 1724 views
Apple has announced the expansion of its Self Service Repair program to MacBook Pro and iMac models powered by M3. This allows customers to order genuine replacement parts from the company and obtain detailed repair instructions for commonly encountered issues.

Users in the U.S. will also get access to Apple Diagnostics for Self Service Repair for those models early next month. Launched late last year for iPhone and Mac, Apple Diagnostics troubleshooting sessions give customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

In addition, Apple is updating the System Configuration process for all Mac models to streamline the repair process and make it more efficient. Mac users will no longer need to contact the Self Service Repair support team to run the final step of a repair, but the team will still be available to assist as needed. The updated process will become available early next month in all countries where Self Service Repair is supported.

As usual, Apple says for the vast majority of users who do not have experience repairing electronic devices, visiting a professional authorized repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.

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