Another replacement Samsung Galaxy Note 7 smartphone has caught fire, reports KSTP. Samsung just announced a recall of about 2.5 million Galaxy Note 7 devices after finding a battery defect which can cause the devices to explode or catch fire.
Thirteen year old Abby Zuis of Farmington says she felt "this really weird, burning sensation" on her thumb" while holding her Galaxy Note 7 on Friday afternoon. She quickly threw it on the floor after seeing smoking coming from the device.
Zuis suffered a minor burn to her thumb: “It felt like pins and needles except a lot more intense,” she said. The phone has significant smoke damage, burn marks, and the protective cover was melted.
Her father, Andrew, says the phone is a replacement for the Galaxy Note 7 that was recalled last month. He provided Eyewitness News with receipts that show the device was purchased in August and replaced on September 21st.
Notably, this isn't the first replacement Samsung Galaxy Note 7 to catch fire. Another one went up in smoke on a Southwest plane a couple days ago. The Consumer Product Safety Commission is conducting its own “priority” investigation into both incidents.
Samsung says, "We want to reassure our customers that we take every report seriously and we are engaged with the Zuis family to ensure we are doing everything we can for them and their daughter."
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Comments (15)
Comments are closed for this article.
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Milad_pazhohesh - October 9, 2016 at 9:31pm
It is completely weird. Note 7 is the best smart phone, so that I believe they deliberately have done something to their phone to catch fire, and it might be supported by rival companies like apple and so on.
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gamerscul9870 - October 9, 2016 at 11:21pm
Not that it has to do with this, yet I thought they said the s7 was the best. In fact, I always thoug the nite was in its own category compared to Galaxy as phones and Galaxy Tabs as tablets.
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Mathew - October 9, 2016 at 1:57pm
Samsung came with a fix for this issue. Change to iPhone 7 Plus.
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Great! - October 9, 2016 at 4:54am
Do a check and see how many were due to using cheap cables or chargers. Or modifications to their phones.
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Joe Schumo - October 9, 2016 at 8:00am
Samsung makes apples phones buddy
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t11chb - October 9, 2016 at 11:13am
Samsung make select parts, not the batteries
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gamerscul9870 - October 9, 2016 at 2:01am
I can see why there aren't any 'advertisements' of the note 7 attempting to target the iPhone 7. This problem must be THAT corruptive!
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Pug Nuts - October 9, 2016 at 1:47am
Samsung phone users are facing a difficult situation; the hardware issues seem persistent despite the hype. It is a concerning situation for the mobile industry.
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gamerscul9870 - October 9, 2016 at 1:59am
Couldn't have said it any better!
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paulMOGG - October 9, 2016 at 3:27am
It's not looking good for Samsung right now - ' would you buy a note 8 for one of your family for Christmas or any time now ?
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hamood_d10 - October 9, 2016 at 4:11am
thumbs up
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D4xM4Nx - October 9, 2016 at 1:44am
Users being injured... They all should prepare a class action lawsuit against Samsung in hopes to hit them hard. What Samsung HAS to do is remove the product completely and offer refunds to all buyers NOW, one thing is dealing with common issues like corrupted cables or damaged screens but this is far worse. So long, Samsung mobile, well deserved.
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Guest - October 9, 2016 at 1:42am
Poor samsung. This was caused by king root, but samsung got the blame. They cant tell whether the phone is rooted and or not since the phone is exploded. I am 120% positive that third party app is causing the explosion. Dont you know that there's an app to turn on your android phone even though you turned it off?
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Pug Nuts - October 9, 2016 at 1:45am
You're blaming software for an obvious flaw in hardware?
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curtixman - October 9, 2016 at 1:46am
120% positive hu? That's really positive. You get that from your vast technical experience in the cell phone manufacturing industry?