July 15, 2024
Replacement Samsung Galaxy Note 7 Catches Fire on a Southwest Plane

Replacement Samsung Galaxy Note 7 Catches Fire on a Southwest Plane

Posted October 5, 2016 at 6:12pm by iClarified
A replacement Samsung Galaxy Note 7 caught fire on Southwest Airlines flight 944 from Louisville to Baltimore this morning while the plane was still at the gate, reports The Verge. All passengers and crew were evacuated from the plane and no injuries were reported.

The incident is especially troublesome because the phone was a replacement device following Samsung's recall of the Note 7 due to an exploding battery.

The Verge spoke to Brian Green, owner of the Note 7, on the phone earlier today and he confirmed that he had picked up the new phone at an AT&T store on September 21st. A photograph of the box shows the black square symbol that indicates a replacement Note 7 and Green said it had a green battery icon.


Green powered down his phone as requested by the flight crew and put it away in his pocket. When he noticed the phone was smoking he dropped it on the ground. A “thick grey-green angry smoke” was pouring out of the smartphone.

When a colleague returned to the plane to gather some belongings the phone had burned through the carpet and scorched the subfloor of the plane.

Green says the Note 7 was charged to about 80% and he had only used a wireless charger since getting the device.

Currently, the phone is being looked at by the Louisville Fire Department arson unit. Samsung has yet to comment about the incident.


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Replacement Samsung Galaxy Note 7 Catches Fire on a Southwest Plane

Replacement Samsung Galaxy Note 7 Catches Fire on a Southwest Plane
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Comments (30)
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Ace*
Ace* - October 7, 2016 at 8:25am
Really? Look at the included pics for the article. Totally bogus. The floor of the plane is in perfect condition. Someone just laid an old, burnt phone on the floor and took a pic. So obvious and fake.
Bob Saget
Bob Saget - October 7, 2016 at 3:32pm
You just made my day. Most ridiculous comment I have ever read.
gamerscul9870
gamerscul9870 - October 6, 2016 at 9:33pm
I'm an Apple fanboy to, but the shitty marketing companies plan against Apple is one thing to keep me away (and never see a company the same way ever again), but what really kept me away with how much of a mess android was when I first used it and how I thought Windows before 8 was okay until I used it without antivirus a few times no matter how much I tried to bring myself to come back, but years later living with iOS (and OS X, but that's beside the point) since then, I knew more about it that made me understand the difference between every IOS release that is not the same in any way, but I knew more about the endless possibilities thanks to jailbreaks and how secure it is (for those who want to stay limited, it's worth it). As for the iPhone, it never fails to impress and continue to bring in new stuff
Art
Art - October 6, 2016 at 10:55am
Man the sound of an Apple fan boy. I was once an Apple Fanboy but I gave up. I purchased the Note 7 and never looked back. Don't get me wrong I still have my MacBook and iPads but the iPhone just got old. iOS 6 to iOS 10 same exact OS. Anyways back to topic. It is sad that this is happing but it's not going to keep me way from using my note 7. The original one I had never had a problem. Then I had it replaced by Best Buy and same thing no problem with overheating or the battery dying fast. Overall I have had abreast experience with my Note 7 and Samsung CS. I love how I can call or FaceTime them directly from my phone and there is always someone there in less the 10sec to answer that call. Plenty of iPhones, iPads and MacBooks catch fire it's just Samsung in the spotlight. Give it a tray , android wound bite.
D4xM4Nx
D4xM4Nx - October 6, 2016 at 4:14am
Just wow... It WAS a replacement device. QC on Samsung's end is a joke and they don't even care about customers, let alone safety. This is much worse than all #Gates put together. Let's hope all class action lawsuits against them from affected users teach an exemplar lesson about what priorities truly are. So long, Samsung mobile...
Waid2525
Waid2525 - October 6, 2016 at 2:09am
This issue transcends beyond just a phone and it is driving me nuts to hear people yacking about which phones are better, safer or what not. This issue is actually related to society and it is proving to be virtually deadly. As we demand bigger, brighter, flashier and above all THINNER phones we fail to realize the companies that fight to keep up with our demand are making fatal errors to keep their market share. What if this phone caught fire in the air? What if it had been in the owners pocket? What if someone had poured water on it (lithium fire + H2o = BOOM)! People do not understand the chemistry of lithium fires and adding water can make it worse.... My point is that we are totally oblivious as a society to the dangers we are creating. People want new phones every year, again, bigger, faster, thinner......yet we fail to see that technology has limits. Who cares if a fanboys phone blew up. I stopped upgrading after the Note 4 because I saw this coming. I fly a lot and it scares the hell out of me that people put some sort of tech status above our lives! You can upgrade a phone but the one piece of tech you can never replace is our own quantum entangled bio electric brain and I think preserving life out weighs a piece of hardware soon to be outdated. ....at least the plane didn't suffer major damage and cause loss of life in the air and we need to stop expecting so freaking much so freaking fast.
Name14
Name14 - October 5, 2016 at 11:54pm
Just glad it happened on the ground...
alamix
alamix - October 5, 2016 at 8:53pm
thats sad of course to happen in the plane, but to be honest samsung deserve more than that...
gamerscul9870
gamerscul9870 - October 5, 2016 at 7:51pm
I hope this means this is the end of Samsung mobile market.
waheb09
waheb09 - October 5, 2016 at 8:17pm
That would be bad for the mobile phone evolution, if no competition then no evolution or revolution, and apple will keep iphone 6 design and features for an other 50 years
gamerscul9870
gamerscul9870 - October 5, 2016 at 9:11pm
Not to nit-pick, but there was nothing from them that influenced Apple. Android was most of their inspiration.
RWR
RWR - October 6, 2016 at 10:15am
So apple increased the screen for no reason? Better camera? Higher resolution screen (plus models)? Increased memory? Water resistance? All for no reason?
gamerscul9870
gamerscul9870 - October 6, 2016 at 9:36pm
No, there are other phones out there that had their versions of what Apple made or Apple now made, but ignoring the competition, Apple did ask early iPhone 5 buyers what they wanted which is why they eventually got them.
waheb09
waheb09 - October 5, 2016 at 7:13pm
I really think this is a conspiracy to put samsung out of the smart phone market, or at least to slow it down for a while, I'm an iphone lover if you're wondering.
iAmMe
iAmMe - October 6, 2016 at 6:45am
Wow! Putting lives in danger kind of conspiracy? think about it!
Tech Jedi
Tech Jedi - October 5, 2016 at 7:10pm
I think this is an isolated incident. Maybe wrong replacement sent. I am curious why iPhone has wireless charging in the watches but not their phones. Maybe this has something to do with it. I'm going to stick to my Motorola Startac.
Great!
Great! - October 6, 2016 at 12:39am
There's still a wire.
iAmMe
iAmMe - October 6, 2016 at 6:48am
I think they just sniff it and if it smells ok then they just give back the phone as a replacement.. lol
SayingWhatEveryonesThinking
SayingWhatEveryonesThinking - October 5, 2016 at 6:59pm
Imagine putting a Samsung Note 7 into a Samsung Washer...
Uzumaki
Uzumaki - October 5, 2016 at 7:10pm
Weapon of mass destruction. I heard that's what they used in North Korea and they thought it was a nuke lol
PJ
PJ - October 5, 2016 at 6:49pm
Smoking.
Pug Nuts
Pug Nuts - October 5, 2016 at 6:27pm
Why do people still buy those? If iPhones kept exploding, I wouldn't buy another iPhone. Wow!
HalfCrazed
HalfCrazed - October 5, 2016 at 11:20pm
Ya but you keep buying the same phone with different version numbers, so... your argument is invalid
Name14
Name14 - October 5, 2016 at 11:53pm
At least Samsung is going for some excitement, right?
Pug Nuts
Pug Nuts - October 6, 2016 at 5:56am
I don't buy a new iPhone every year and how does that make my argument invalid? Perhaps you don't understand, let me spell it out for you. I would not buy an iPhone if they blow up.
iAmMe
iAmMe - October 6, 2016 at 6:49am
Nevermind that halfcrazed fanatic.. lol
Kobby Twum
Kobby Twum - October 5, 2016 at 6:27pm
Waaaaoooo the end of Samsung is near....
drigomarki
drigomarki - October 5, 2016 at 6:20pm
Geez, who are these executives managers of Samsung? Unacceptable!
stevenlacross
stevenlacross - October 5, 2016 at 6:18pm
Good job Samsung
JollySonX
JollySonX - October 5, 2016 at 6:17pm
If this is down to a fault with Samsung, again I think that'll be the end of Samsung smartphones
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