Apple Revises Liquid Damage Policy for iPods

Posted February 1, 2011 at 12:19am by iClarified | Please help us and submit a translation by clicking here | 8072 views

Apple has revised its policy on performing repairs for iPods and possibly iPhones that have activated Liquid Contact Indicators.

A document obtained by iGeneration indicates that Apple may still uphold your warranty even if the LCI is activated.

If a customer disputes whether an iPod with an activated LCI has been damaged by liquid contact and there are no external signs of damage from corrosion, then the iPod may still be eligible for warranty service

Back in November another internal document was leaked which also instructed representatives to inspected iPods for additional signs of liquid damage.

In April, a class action lawsuit was filed against Apple alleging that the company knowingly denies warranty service based on unreliable LCIs.

Read More


Share
Add Comment
mike - February 1, 2011 at 11:59am
finally!!!!!!!!!! back when i had iphone 3g i was denied service because the genius guy at apple store said that it is liquid damaged but it never happened and i disputed with him to check the internals but he refused. it is too late now for me , as the phone is long gone, but it is a hope for frustrated customers like me
Follow iClarified
Next Generation iPad Air to Get 2GB of RAM, iWatch to Have 8GB of Storage, 512MB of RAM?
NFL Now Launches on Apple TV
The National Football League today announced ...
Lytro Releases New Mobile App for iOS
Lytro has released a second app for iOS calle...
SoundHound App Now Lets You Add Songs to a Rdio Playlist
SoundHound has updated its iOS app to let you...
Skype Announces Improved Chat Notifications
Skype has announced that it's enhancing chat ...