February 7, 2023
Apple Changes Internal Liquid-Damage Policy

Apple Changes Internal Liquid-Damage Policy

Posted November 9, 2010 at 1:10pm by iClarified · 7617 views
Apple has made changes to its Liquid-Damage policy requiring that your iPod be inspected for additional signs of liquid damage if the LCI inside the headphone jack has been activated, according to a screenshot leaked to BGR.

AppleCare has changed the way it screens iPods for liquid damage. When an Apple Retail Store or AppleCare Repair Center checks for liquid damage, if the Liquid Contact Indicator (LCI) inside the headphone jack has been activated, the iPod must be inspected for additional signs of liquid damage.

As before, unless a customer admits to accidentally damaging their iPod, final determination about liquid damage must be made by an Apple Retail Store or AppleCare Repair Center.


In April, a class action lawsuit was filed against Apple alleging that the company knowingly denies warranty service based on unreliable LCIs.

Read More


Apple Changes Internal Liquid-Damage Policy
Add Comment
Would you like to be notified when someone replies or adds a new comment?
Yes (All Threads)
Yes (This Thread Only)
No
iClarified Icon
Notifications
Would you like to be notified when we post a new Apple news article or tutorial?
Yes
No
Comments
You must login or register to add a comment...
Recent. Read the latest Apple News.
RECENT
Tutorials. Help is here.
TUTORIALS
Where to Download HomePod Firmware Files From
Where to Download iPod touch Firmware Files From
Where To Download iPad Firmware Files From
AppleTV Firmware Download Locations
Where To Download iPhone Firmware Files From
Deals. Save on Apple devices and accessories.
DEALS