First Generation Apple TV Owners Report Difficulties Connecting to iTunes

First Generation Apple TV Owners Report Difficulties Connecting to iTunes

Posted by · 9150 views · Translate

First generation Apple TV owners are reporting difficulties connecting to iTunes on their device. A growing thread on Apple Support Communities details the problem.

Here's a sample complaint from georgevargas:

Accessing the Internet works. The Trailers option flickers off when selected but if I am quick enough I can access it. The trailers will stutter, pause and lag. No access to the iTunes Store at all for movies, tv shows, or podcast. Youtube works without a problem. I unpluged the AppleTv twice, and restared it with the remote once. All is not well.

As of last night I had full acces to the iTunes Store. Since this morning I was getting an Itunes Store Not Available message, and after unplugging the AppleTv the iTunes Store access completly disappeared except for movie trailers.

Diagnostics, rebooting, and restoring the device has not helped users experiencing the issue.

MacRumors has also been able to confirm the problem with their own device.

At this point in time Apple has not addressed the matter; however, we'll let you know when it's resolved. Please follow iClarified on Twitter, Facebook, Google+, or RSS for updates.

Read More [via MacRumors]

First Generation Apple TV Owners Report Difficulties Connecting to iTunes

Pr0toc0L - April 22, 2014 at 2:31pm
Sounds like a case of planned obsolescence
Lucky - April 22, 2014 at 2:39am
Exact same problem I experienced three days ago. First the store is not available then nothing even my own movies are unavailable. I have the original AtV nod am currently looking for a non Apple replacement device. Roku, WD etc. Obviously this is a system related problem as numerous instances at the same time.
K - April 22, 2014 at 2:41am
Don't you know how the newer ones work, they are way much of an improvement of the 1st one, though it doesn't mean they work as bad as this one, go for the 2nd b/c it's jail breakable and works better.
Uncle Man - April 22, 2014 at 1:32am
How can Apple not have issued a statement by now? It's been five days. Microsoft would be vilified if not indicted for doing this. Apple's customers have made a commitment to their ecosystem based on trust—trust that I feel more and more was misplaced. And, no, I don't want to upgrade to a new version that requires me to (1) give up local storage and require me to leave my computer on all the time so my daughter can watch My Little Pony, or (2) replace my perfectly good plasma TV with one that has HDMI inputs just to accommodate Apple (if, indeed, this is what they are requiring, although nobody knows). In fact, I may give up waiting patiently for iPhone6 and just go Android or (gasp!) Windows.
Lolwut - April 22, 2014 at 1:43am
You do realize this was for "way early" apple products right? Who needs a cluttered random tiles os, or better yet why use an infected open sourced os?
5 More Comments