Best Buy has sold a customer a brick in place of an Apple MacBook Pro and is refusing to refund the purchase, according to a Consumerist report.
When I got home I opened the box and found a paving stone packed with bubble wrap, instead of the Macbook Pro.
I returned to the store and the manager, "Keith", was not too willing to help me out. He kept falling back on the line "Apple seals the boxes, not us. Take it up with Apple."
I have sent an email to Best Buy corporate and have contacted my credit card company. Unfortunately, they can't do anything until the charge posts.
So right now, I paid $2164.89 for a very nice red brick.
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Comments (4)
Comments are closed for this article.
0
John - May 16, 2009 at 7:44am
I'd bet the dude is lying and trying to get a free macbook. People are so shady like the guy who shoke dennis rodmans hand and then tried to sue him for shaking it too hard... this was like 3 days ago but there are countless examples of this. I'd bet a lot of money this guy is just making it up.
0
attnck - April 29, 2009 at 12:50pm
Now, I wonder who has the MBP...
This certainly brings a whole new meaning to the term Bricked.
Good Luck!
0
Fareed Khan - April 29, 2009 at 12:27pm
This happened to me once at Future Shop, with a Palm Pilot years ago. At that time Future Shop did nothing about it, Palm ended sending me a replacement.
ALWAYS open the box at the store.
0
brindy - April 29, 2009 at 11:39am
lol, poor guy! in the uk, by law the retailer that sells you the product has to deal with your problem. they often tell consumers to take it up with the manufacturers, and most do because they're not aware of their rights.
http://www.consumerdirect.gov.uk/
dunno what that's gonna be like to sort out in the us though. good luck to the guy.
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