Apple Launches iPhone 5 Battery Replacement Program

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Posted August 22, 2014 at 11:02pm by iClarified · 37721 views

Apple has found that some iPhone 5 devices may suffer from issues with their battery and has launched a 'iPhone 5 Battery Replacement Program' for affected devices.

Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.

If your iPhone 5 is experiencing these symptoms, you should navigate here and input your serial number to see if the device is eligible for the program.

Replacement process
As of August 22, 2014, the replacement process will be available in the U.S. and China. In other countries, it will be available as of August 29, 2014.

Choose one of the service options below to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

● Apple Authorized Service Provider - Find one here.
● Apple Retail Store - Make an appointment here.
● Apple Technical Support - Contact us.

Let us know if you're eligible in the comments!

Apple Launches iPhone 5 Battery Replacement Program

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Jon1 - August 26, 2014 at 6:05pm

Im eligible made an appointment got a call that they are waiting for batteries and need to reschedule when they come in

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Chandelier944 - August 26, 2014 at 1:11am

Does this apply to iPod touch 5th generations as well? Because I'm experiencing similar problems with my iPod touch which I purchased January 2013.

iFedUp - August 25, 2014 at 4:50pm

hahahhhahaha. Look like everyone here are eligible. And no doubt Ofcourse they are. Crapple were selling garbage with Chinese battery in iPhone 5. And now started supporting after 2 generation ( 5s and 5c came and now i6 soon, so supporting after the product is phased out. They clearly know, not even 10% people who actually have battery issue would show up for support as its already became old product and Crapple already fooled people and made money out of it. lollolololol. Poor iSheeps

Copperhead - August 24, 2014 at 9:11pm

What about iPod touch 5, currently when I have my iPod touch 5 charging all night as I sleep, when I start to use it in the morning it tells me that I have 60% left on my charge. After I have only used it for 10 minutes looking at new emails that have arrived. My device now only last 1 hour total after a full charge.....

Usama - August 24, 2014 at 7:03pm

I am eligible.. What to do next? I m in india.

omaoels - August 24, 2014 at 6:29pm

Eligible, too. Appointment at the genius bar next week.

Burm2 - August 24, 2014 at 7:14am

Eligible here, appointment next Monday

odedo1 - August 24, 2014 at 2:13am

Now Apple remembers after the iPhone 6 is coming out and we all have 5S's already? I wonder if they bought their batteries from Samsung the ones that explode!

masada - August 23, 2014 at 10:32pm

Yep, my iphone 5 is eligible for battery replacement, if my provider in Trinidad and Tobago will replace the battery, is another question.

Apple User - August 23, 2014 at 9:08pm

Yiiipppeee My Phone is eligible for the battery replacement

Abrogno - August 23, 2014 at 9:04pm

Just bought a replacement a week ago :(, Im eligible

Drew - August 23, 2014 at 8:59pm

If your having issues with your battery and aren't eligible why not do it yourself? Goto this site and they can sell you the battery and guide you through the process. https://www.ifixit.com/Store/Parts/iPhone-5-Replacement-Battery/IF118-001-1

Poor guy - August 23, 2014 at 8:23am

Not eligible and my iPhone 5 battery is messed. I live in the uk and will probably have to book an apple appointment and pay £55 to replace it :/

Seah W - August 23, 2014 at 8:14am

In Singapore, where can we go for the battery replacement???

iFedUp - August 23, 2014 at 7:12am

Hahaahahha. Changing battery after 2 years of launch ? Hahagafafsdada. My name suits me "iFedUp"

Apple G - August 24, 2014 at 5:56am

Please consider yourself a total retard. After two years and the battery started to act up then your lucky. Most phones have their battery replace after 3 - 6 months. FedUp, more like a total retard!

John West - August 23, 2014 at 5:25am

My phone is eligible. I have had a few battery problems, but nothing major. Still, glad to get it fixed before it gets worse.

Wfm - August 23, 2014 at 4:23am

Just heard about the battery replacement program this afternoon. After dinner went to the Apple store and they replaced my battery in about 20 minutes. Couldn't have been easier.

Rizz - August 23, 2014 at 4:13am

I'm eligible but my battery just died 3 days ago and I replaced it already. Not gonna try to go thru refund and get it from Apple. But iPhone5 batteries been messed up and Apple Support Forums has been filled with posts on battery not holding charge and all. And Apple decided to take action now?!?!

OD - August 23, 2014 at 3:05am

Not eligible on both phone

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