Apple Launches iPhone 5 Battery Replacement Program

Apple Launches iPhone 5 Battery Replacement Program

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Apple has found that some iPhone 5 devices may suffer from issues with their battery and has launched a 'iPhone 5 Battery Replacement Program' for affected devices.

Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.

If your iPhone 5 is experiencing these symptoms, you should navigate here and input your serial number to see if the device is eligible for the program.

Replacement process
As of August 22, 2014, the replacement process will be available in the U.S. and China. In other countries, it will be available as of August 29, 2014.

Choose one of the service options below to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.

● Apple Authorized Service Provider - Find one here.
● Apple Retail Store - Make an appointment here.
● Apple Technical Support - Contact us.

Let us know if you're eligible in the comments!

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Apple Launches iPhone 5 Battery Replacement Program

Nuck Chorris - August 27, 2014 at 1:42am
Way to play it down apple, good job! " A very small percentage" is a crock of shit.
Jon1 - August 26, 2014 at 6:05pm
Im eligible made an appointment got a call that they are waiting for batteries and need to reschedule when they come in
Chandelier944 - August 26, 2014 at 1:11am
Does this apply to iPod touch 5th generations as well? Because I'm experiencing similar problems with my iPod touch which I purchased January 2013.
iFedUp - August 25, 2014 at 4:50pm
hahahhhahaha. Look like everyone here are eligible. And no doubt Ofcourse they are. Crapple were selling garbage with Chinese battery in iPhone 5. And now started supporting after 2 generation ( 5s and 5c came and now i6 soon, so supporting after the product is phased out. They clearly know, not even 10% people who actually have battery issue would show up for support as its already became old product and Crapple already fooled people and made money out of it. lollolololol. Poor iSheeps
Copperhead - August 24, 2014 at 9:11pm
What about iPod touch 5, currently when I have my iPod touch 5 charging all night as I sleep, when I start to use it in the morning it tells me that I have 60% left on my charge. After I have only used it for 10 minutes looking at new emails that have arrived. My device now only last 1 hour total after a full charge.....
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