July 21, 2024
How to Setup Visual Voicemail on the iPhone

How to Setup Visual Voicemail on the iPhone

Posted July 13, 2008 at 7:45pm by iClarified
These are instructions on how to setup and use Visual Voicemail on your iPhone. Please note you will only be able to do this if you are on a carrier that supports visual voicemail.

Step One
Press to select Phone from your Springboard Dock.
How to Setup Visual Voicemail on the iPhone

Step Two
Press to select Voicemail from the tabs at the bottom of the screen.
How to Setup Visual Voicemail on the iPhone

Step Three
Press to select the Set Up Now button in the middle of the screen.
How to Setup Visual Voicemail on the iPhone

Step Four
You will be asked to enter a Visual Voicemail password. Enter a password then press the Save button at the top right of the screen.
How to Setup Visual Voicemail on the iPhone

Step Five
You will be asked to re-enter your chosen password. Do this then press the Save button at the top right of the screen.
How to Setup Visual Voicemail on the iPhone

Step Six
You will now be asked to choose your voicemail greeting. You can select the default greet or record your own custom greeting. Press to select Custom if you so desire.
How to Setup Visual Voicemail on the iPhone

Step Seven
A record button will now appear at the bottom of the screen. Press Record to begin recording your own custom greeting.
How to Setup Visual Voicemail on the iPhone

Step Eight
Once you have spoken your greeting press to the Stop button.
How to Setup Visual Voicemail on the iPhone

Step Nine
You can now Play back your recording greeting or press the Record button to rerecord.
How to Setup Visual Voicemail on the iPhone

Step Ten
When satisfied press the Save button at the top right of your screen. You will be notified that your greeting has been saved!
How to Setup Visual Voicemail on the iPhone

Step Eleven
You will then be taken to your Visual Voicemail menu. Notice that a list of messages in VoiceMail Inbox is displayed. You can click to select a message then press the blue play button to the left to listen to the message. Use the blue right arrow to display contact information. The green Call Back button will call the contact and the red Delete button will remove the message from your VoiceMail inbox.
How to Setup Visual Voicemail on the iPhone
Add Comment
Would you like to be notified when someone replies or adds a new comment?
Yes (All Threads)
Yes (This Thread Only)
iClarified Icon
Would you like to be notified when we post a new Apple news article or tutorial?
Comments (18)
You must login or register to add a comment...
destiny - November 29, 2012 at 11:45pm
the visual voicemail is linked with your phones data plan so you have to have a correct data plan provisioned on your phone line in order for the visual voicemail to work as well. also you have to make sure that your wireless carrier has to correct imei number in their systems which is found by going to settings, general, about and going to the imei and confirming the imei number with your carrier, im a rep for at&t cust serv. and the imei number being incorrect or not having visual voicemail provisioned on the account will cause the visual voicemail to not function.
Paige Witkowski
Paige Witkowski - September 29, 2012 at 9:04pm
Mine doesn't show up as "set up now" please help
Cristian Hernandez
Cristian Hernandez - March 27, 2010 at 11:17am
I just bought an unlocked 3G Iphone, and it already have bee configured. It shows me this message : "Cannot conect to Voicemail" "Call your service provider for assistance" , and I cannot reset it and customized it. Any idea with this issue? I n the Voicemail Tap there is the little red circle with apparently 10 messages.. I just want them erased and try to use it and reconfigure it. Thanks
paulamoreno - October 20, 2009 at 11:24pm
so no one knows whats going on with this? when some one finds out can u please message me
paulamoreno - October 12, 2009 at 10:56pm
i did this and it says "saving password" and its in grey not green and then ends up telling me it cant connect try again later....this is so aggrevating. i paid so much money as did others and we cant even get what we pay for ! some one plz help!!!
shekhar - October 2, 2010 at 12:21am
Delete all other profiles on your phone except the ATT (or whatever carrier you have) profile and it should work.
francisco - November 13, 2008 at 3:51am
I have an unlock iPhone 1g 8gb but the visual voicemail won't work its just call my voicemail i canll at&t and the said that work fine but not!!! can somebody help me plzzz!!
Georg Apitz
Georg Apitz - August 14, 2008 at 11:37pm
- turn off your iPhone - call your number from a different phone - when you hear the message "the user hasn't set up a voicemail .." hit * - follow the instructions - done!
ATTNCK - July 30, 2008 at 4:18am
Just thought I would clear up some miss information. In the United States of America AT&T is the only carrier that offers Visual Voicemail. In Canada Rogers Wireless & Fido both Support and Offer Visual Voicemail. If you live in Canada and use Fido or Rogers Wireless, and you have a 1st Generation iPhone (Grey Market) you CAN subscribe to the Visual Voicemail package, it is NOT exclusive to the 3G. The 6GB Data Plan offered by Fido & Rogers for $30 is Exclusive to the 3G. Other Carriers that officially sell the iPhone over seas may also offer the Visual Voicemail. Ask them your provider if they support it. You can also get the 3G iPhone without a data plan, but just launching Safari or YouTube etc will cost you about $14 (According to Fido).
j520 - July 17, 2008 at 11:05am
@ Nicole...Nope. In the US only AT&T supports visual voice mail.
Nicole - July 17, 2008 at 10:55am
I have an unlocked iphone with 1.1.4 and tmobile. can i get visual voicemail? if so how?
Michel - July 17, 2008 at 12:48am
Corbett, you need to subscribe to the Visual Voicemail service from Rogers, and they won't let you do it unless you purchased a 3G iPhone from them.
j520 - July 16, 2008 at 4:36pm
No, this doesn't work on jailbroken 1.1.4 with AT&T. You need 2.0 software for this to work.
Corbett - July 15, 2008 at 10:42am
I'm unlocked and on Rogers but when I press the Voicemail button my iPhone just calls the Rogers voicemail. How do I enable Visual Voicemail (I think the opposite of Jonathan's suggestion below).
victor sam
victor sam - July 15, 2008 at 10:40am
Is this for unlocked phones? I am currently using at&t carrier, unlocked 1.1.4 version. will it work?
Jonathan Lundström
Jonathan Lundström - July 14, 2008 at 2:16am
Anthony. That is due to the lack of Visual Voicemail supported by your carrier. To fix the voicemail button open keypad and type: *5005*86*yourcarriernumber#
Gustavo - July 13, 2008 at 8:02pm
Which carries support visual voice mail? Note: if your carrier does not support it, the iPhone will call the common voice mail!
Anthony - July 13, 2008 at 7:59pm
I have an iPhone but the voicemail tab won't open
Recent. Read the latest Apple News.
Tutorials. Help is here.
Where to Download macOS Monterey
Where to Download macOS Ventura
AppleTV Firmware Download Locations
Where To Download iPad Firmware Files From
Where To Download iPhone Firmware Files From
Deals. Save on Apple devices and accessories.