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AT&T Revises Upgrade Policy, Eliminates Early Upgrade Options

AT&T Revises Upgrade Policy, Eliminates Early Upgrade Options

Posted June 9, 2013 at 8:58pm by
AT&T has revised their upgrade policy from 18-20 months to a full 24 months. Just like Verizon did a few months back, AT&T is eliminating all early upgrades.

The cut off date is March 2014 -- meaning that if your upgrade eligibility was March 2014 or after, it is now pushed back anywhere from 4-6 months.


Today, we’re announcing a 24-month upgrade policy across all of AT&T’s wireless products and services. This aligns device upgrade eligibility with our standard two-year wireless agreement and it applies to any customer whose agreement expires in March 2014 or later.

Anyone who ordered a launch iPhone 5 and signed a two year contract will now see their upgrade eligibility moved back to 24 months (September 2014), instead of their previous date.

You can check your eligibility date by dialing *NEW# (*639#) from your wireless device. Let us know if your date is now changed as well.

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AT&T Revises Upgrade Policy, Eliminates Early Upgrade Options
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Comments (14)
Comments are closed for this article.
Petr
Petr - June 11, 2013 at 9:37pm
I ordered prepaid sim from t-mo, I try them and if I like iSwitch to iDroid. I don't like ios7 and att. iShoud!?
Jesse Smith
Jesse Smith - June 11, 2013 at 1:24am
AT&T needs to improve. They don't seem to care about their customers nor their employees. Verizon is not much better. The U.S. currently does not have many good wireless carriers to choose from. They are either way overpriced or provide poor service.
brandee
brandee - June 10, 2013 at 4:03pm
My phone has been messed up for a year now and was waiting on my up grade now I have to wait even longer. And if y'all want to be like the other company then give us unlimited data options. Dang I'm paying y'all 300 or more every month!!
MUKAI
MUKAI - June 10, 2013 at 9:43am
Well good thing I have TelCel, where the phones will stay 200, 300, 400. No matter what. And yes I have unlimited everything even LTE. 50 to 70MBPS? Can't complain.
Custm
Custm - June 10, 2013 at 5:28am
Why wouldn't you want to lock more customers early than wait until their contract is due? Then they will have more options and move on to another carrier. They will sell less iPhones right now. No one is going to spend $700 on an iPhone specially when you have 3-4 members in the family. It's expensive as it is.
radfan957
radfan957 - June 10, 2013 at 12:46am
Apple will sell fewer phones. Period.
ralima2
ralima2 - June 10, 2013 at 12:11am
All these carriers have issues. AT&T, T-Mobile, Verizon, Sprint.. just move to Straight Talk and everything is unlimited.
NoGoodNick
NoGoodNick - June 10, 2013 at 1:03am
Except you can't connect to anyone!
Juan leche
Juan leche - June 9, 2013 at 11:27pm
Good thing I'm a manager at AT&T so I will get away with it hahhaah
Jim James
Jim James - June 10, 2013 at 1:57am
I'm fairly certain that any sentence beginning "Good thing I'm a manager at AT&T.." is inherently oxymoronic.
1
G4SHi
G4SHi - June 9, 2013 at 11:24pm
AT&T is making a mistake and they will lose ground to T-Mobile.
ralima2
ralima2 - June 10, 2013 at 12:09am
All these carriers have issues. AT&T, T-Mobile, Verizon, Sprint.. just move to Straight Talk and everything is unlimited.
Tony
Tony - June 9, 2013 at 10:39pm
I predict this will get changed as it will affect phone sales. This is probably a strategy to get apple to share more of the upgrade costs. If I have to wait until 9/15/14 for a discounted phone, I may as well switch providers. AT&T never used to let me get that close to the end of my contract as an incentive to not switch. That incentive now goes away. Interesting.
iCrunch
iCrunch - June 9, 2013 at 10:20pm
Yea, 9/15/2014. I wonder what will happen to the $450 "early upgrade cycle" that has been in place for iPhones every year, instead of $199? Maybe this doesn't apply to business customers? I always find a way!
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