Verizon Ends Early Upgrade Eligibility

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Posted April 12, 2013 at 5:58pm by iClarified

Verizon has announced the end of early upgrade eligibility for customers are on their network.

Customers whose contracts expire in January 2014 and on will no longer be eligible for an upgrade at 20 months. Instead, they will have to wait out their full 24 month contact.

Verizon Wireless is making the following changes to its upgrade practices:

● In alignment with the terms of the contract, customers on a two-year agreement will be eligible for an upgrade at 24 months vs. today's early upgrade eligibility at 20 months. This change aligns the upgrade date with the contract end date and is consistent with how the majority of customers purchase new phones today. The first customers impacted by this change are customers whose contracts expire in January 2014. As always, customers may purchase a new phone at the full retail price at any time.

● The New Every Two program ended in January of 2011. Verizon Wireless has continued to allow customers to utilize these expired credits. However, as of April 15, these credits will no longer be available.

● Customers may continue to share an upgrade with another person on an account if that customer is upgrading to a device within the same equipment category. Customers can utilize a phone upgrade to purchase a new phone; however, the option to transfer upgrades from non-phone devices (such as a Jetpack or tablet) will no longer be available.

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bleh - April 12, 2013 at 9:38pm

This is an interesting comment: however, the option to transfer upgrades from non-phone devices (such as a Jetpack or tablet) will no longer be available. Afraid people are going data only? One way or another people are going to get what they want.

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m_thoroughbred - April 12, 2013 at 9:16pm

This is probably due to t-mobile's new plan and Verizon instead of changing and making their plans more flexible instead are trying to remind their customers that they can't leave cause of their contract. I won't be surprised if the other 2 major carriers follow suit. T-mobile may not have the coverage but they sure make their prices attractive. So even if they end up raping you at least they're gentle about it unlike Verizon and att

NoGoodNick - April 12, 2013 at 8:12pm

It's an old media trying to force users to follow the dictates of their outdated business model rather than what the customer wants. Apple is now releasing a new phone every six months. How many people will avoid a 4 new phones just because Version says they HAVE to. I'd prefer paying more upfront and having the option to upgrade when I wanted to.

Nitro Junkie - April 13, 2013 at 6:44am

When has apple released a phone ever 6 months? Never!

Robrt - April 12, 2013 at 6:57pm

Is it really surprising ?