December 4, 2023
Samsung Sends Customers a Fireproof Box and Gloves to Return Galaxy Note 7 [Video]

Samsung Sends Customers a Fireproof Box and Gloves to Return Galaxy Note 7 [Video]

Posted October 12, 2016 at 6:13am by iClarified · 25530 views
Samsung is sending Return Kits to customers who need to send back their Galaxy Note 7. If you haven't heard already, the company has permanently discontinued production of the Galaxy Note 7 and is telling customers to immediately stop using the device.

XDA Developers has posted a video of the Return Kit which features gloves, a static shielding bag, and three boxes (one of them thermally insulated).

Check it out in the video below!



Add Comment
Would you like to be notified when someone replies or adds a new comment?
Yes (All Threads)
Yes (This Thread Only)
No
iClarified Icon
Notifications
Would you like to be notified when we post a new Apple news article or tutorial?
Yes
No
You must login or register to add a comment...
iPhone12123
iPhone12123 - October 18, 2016 at 12:05am
Samsung haha what a joke. Horrible UI now this too. I'll stay with my iPhone. Give a kid a samsung and a iPhone. Kid walks off with the iPhone. Tells you a lot already.
Everybody wonders
Everybody wonders - October 12, 2016 at 8:17pm
Nice - how much flammable material do you want to give to an overheating device: box within a box within a box within a thermal box? Hope they give the delivery van drivers danger-pay.
Pedrox
Pedrox - October 14, 2016 at 12:37pm
I hope they use UPS for the delivery and all of them catch fire and get ups out of business
Chinky Chink
Chinky Chink - October 12, 2016 at 6:55pm
All I can say is finally karma caught up with Samsuck. They tried to beat Apple to the punch by denoting the Note 7 instead Note 6 just so they can claim they had the 7 before Apple did...I am sure they were planning to sue Apple for the 7 name.
Waqas javed
Waqas javed - October 13, 2016 at 10:03am
This is the biggest misconception that a lot of dumb people have that Samsung wanted to beat Apple to the punch for the "7" title. They wanted to be at par with their galaxy series... So Samsung s7 and note 7 came around the same time. And then next will be s8 and note 8.
Ken
Ken - October 14, 2016 at 4:08am
Still, they rushed the Note 7 to market without proper testing; a company that's been making smartphones for this long should know better.
Great!
Great! - October 12, 2016 at 3:33pm
Ok. Just read that Samsung engineers have no clue as to why the phone explodes!! Some people claim it could be due to the fast charging technology they use. In that case better not use any of their devices that use this fast charging tech.
Great!
Great! - October 12, 2016 at 2:17pm
Ok but can the phone be recycled? Or fixed? Like Apple has this robot that can dismantle and recycle parts. I thought Samsung very good at copying. Do they have a similar robot?
SayingWhatEveryonesThinking
SayingWhatEveryonesThinking - October 12, 2016 at 12:27pm
Steer clear of these delivery trucks.
Great!
Great! - October 12, 2016 at 11:49pm
Electric powered delivery trucks
 PHUKAI
PHUKAI - October 12, 2016 at 12:18pm
Now what I think abut it, I bet this will repeat history of the Windows Phone after what happened with all the budget blown on 'marketing' and would possibly kill the note or Galaxy phones in general.
D4xM4Nx
D4xM4Nx - October 12, 2016 at 10:01am
The video makes me feel a bit scared, I reckon. Sad what Samsung is going through right now, I know how tense working environment gets when these things happen (the VW #Dieselgate)... Let's hope Samsung sorts this out with the least damages. Apple fan here.
Amat mulisha
Amat mulisha - October 12, 2016 at 8:35am
This is the most dangerous case in smartphone history.
Great!
Great! - October 12, 2016 at 7:26am
What happens if people still want to use the device? Is there going to be ongoing support and warranty? What about Android updates? Or is that a misnomer in the Samsung world? What happens if it explodes later on but within the warranty period? Is Samsung still liable? Will Samsung move away from non-replaceable batteries? What is the REAL reason for the phone exploding? They've already swapped battery suppliers. So is it an Android issue? Or a hacking issue? Like how is it triggered?
yahonai
yahonai - October 12, 2016 at 8:13am
Samsung has issued an official recall for ALL Galaxy Note 7 devices. You are obligated to send back your device. Samsung won't be liable for any future damage, they have already warned you that this device has been deemed unsafe and you should not continue using it. There will be no warranty for recalled devices. You need to send back your phone. There may still be Android updates though.
SayingWhatEveryonesThinking
SayingWhatEveryonesThinking - October 12, 2016 at 12:22pm
You're asking all the wrong questions. Just return the ticking time bomb and get a new phone!
Great!
Great! - October 12, 2016 at 3:34pm
These are valid questions cos it could be something that is or will be present in their other products. Who knows if they will also explode!!
Great!
Great! - October 12, 2016 at 7:17am
Is this for real? Can't people just return it by putting it in a regular bag and sending it via post?
Andatthe
Andatthe - October 12, 2016 at 9:00am
Due to the health and safety issues they are taking extra precautions to ensure that no more devices explode whilst being returned so yes, it is real.
SayingWhatEveryonesThinking
SayingWhatEveryonesThinking - October 12, 2016 at 12:24pm
Seriously? Not too bright.
4 More Comments
Recent. Read the latest Apple News.
RECENT
Tutorials. Help is here.
TUTORIALS
Where to Download macOS Ventura
AppleTV Firmware Download Locations
Where to Download iPod touch Firmware Files From
Where To Download iPad Firmware Files From
Where To Download iPhone Firmware Files From
Deals. Save on Apple devices and accessories.
DEALS