Samsung Kills the Galaxy Note 7

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Posted October 11, 2016 at 3:06pm by Shalom Levytam

Samsung has permanently discontinued production of the Galaxy Note 7, pulling the plug on the smartphone that may be one of the worst product safety fails in tech history.

Following numerous reports that the Galaxy Note 7 was exploding and catching fire, Samsung announced a massive recall of about 2.5 million devices. Unfortunately for the company, the problem was not resolved and replacement devices continued to catch fire.

As reports began to pile up, cellular carriers stopped selling the device and yesterday Samsung instructed carriers around the world to stop selling or exchanging the phone.

Today, the company announced it is stopping production of the device for good.

Samsung told TechCrunch:

"We can confirm the report that Samsung has permanently discontinued the production of Galaxy Note7."

"For the benefit of consumers’ safety, we stopped sales and exchanges of the Galaxy Note7 and have consequently decided to stop production."

Analysts estimate that the end to Note 7 sales could cost Samsung up to $17 billion. "This is the first time that I have seen a product recall go this badly wrong," financial analyst Richard Windsor said in a note to clients. “When it comes to the damage that it will do to Samsung’s brand, we are in uncharted territory”.

If you have a Galaxy Note 7, we recommend taking it back to your cellular provider as soon as possible.

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ZzzBuZZ - October 12, 2016 at 10:00am

From the bend-gate to the smoked-gate, if it ain't broke, don't fix it!! ..(halt and catch fire? OR fire it up and be ready to halt productions..)

Great! - October 12, 2016 at 7:29am

Why is it still exploding after they have switched battery suppliers? If it isn't the battery, then it must be something in the way the phone is designed. Like maybe the curved screen draws too much power or causes overheating. Or their processor? If so, better not buy any Samsung phones with the new processors, or curved screens. Who knows? Do the exploding washing machines have OLED screens??

Gien - October 12, 2016 at 7:21am

Well, that's what happens to who just copies without moral. I know Apple copies many features but not aggressively as SameSoon does. It was ridiculous to see them naming device Note 7 when it supposed to be Note 6 (we all know why) and try to release pre martured product before iPhone 7 launch. I hope they learned something from this disaster.

Moo - October 12, 2016 at 2:57am

You must be a Samsung lover! Wake up and smell the burning of your Note 2! Before the iPhone, Samsung designed phones in a certain way, then the iPhone came out and Samsung blatantly copied its design, hence the law suits etc. Samsung have been copying everything Apple has done ever since, its shameless. Apple will release a new feature, 6 months later Samsung copy it. I'm not saying Apple is perfect, they too have ripped off ideas from elsewhere, but Samsung is determined to copy everything successful that Apple does.

Moo - October 12, 2016 at 2:59am

Don't get me wrong though, I totally understand that we all need Samsung to help drive innovation.

gamerscul9870 - October 12, 2016 at 1:32am

First off, "we"? (What a joke when no one agrees.) Second, this isn't about a better business minding company. Third, I don't feel bad for them because they still have the market of home appliances if this affects the mobile market of theirs that badly.

Kenny - October 12, 2016 at 6:31am

Lol well home appliances that are also starting to explode.

paulMOGG - October 12, 2016 at 1:10am

It's not about which company is right or wrong and i'm a total Apple user it is having compassion for Samsung and it's unfortunate situation they are in that can also really effect the jobs and lives of many people

Great! - October 12, 2016 at 2:47am

There's a difference between feeling compassion for the workers vs the management team that decided it was a good idea to rush the design and testing of their products. The management team has a track record of falsifying data, lying to shareholders, outright copying of competitors' products etc.

Guest - October 11, 2016 at 8:38pm

Might has well sue all building owners because of the geometric designs are the same . Might has well 100% of car makers and require 100% of the profits because cars from 1900"s had similar intentions and are considered 100% copies.

gamerscul9870 - October 11, 2016 at 7:44pm

It is hard to feel sympathy for another company when they attempt to blow their budget on ads just to focus away from their product lineup.

Mike - October 11, 2016 at 7:01pm

That's a shame. As an avid Apple user I believe competition is healthy and this was a feature rich phone which could help push Apple. Monopolies at the high end aren't a good thing.

RWR - October 11, 2016 at 6:37pm

Kinda what they get for skipping the 6. They literally came out with the 7 because they wanted it to go with all the other 7's, making fun of the intelligence of the people that think higher numbers mean better products. I'm still waiting for the note 6

Apple800 - October 11, 2016 at 6:26pm

This is a BIT different though, because the Note 7 was (by all accounts) rushed through production because Samsung saw an opportunity to rush to market due to the iPhone 7 not being radically changed. If they had just waited, instead of rushing through an incomplete product, maybe it would have been safe. "Not wanting Karma" to come back on Apple would imply there will be a time when Apple does the same thing (and rushes something to market to beat a competitor). That's WAY different than a manufacturing defect causing an unforeseen problem. Samsung rushed, recalled, then rushed again.

gamerscul9870 - October 11, 2016 at 7:49pm

Apple won't rush because for one thing, we never see them release a product sooner than whenever they normally release them in, also the batteries explode because the main causes are third party lightning cables which is why there are little to no articles and how it has been proven that these c,a less must be avoided. I understand what you're saying, but from what has happened so far, I just don't see how Apple could rush.

D4xM4Nx - October 11, 2016 at 5:24pm

I'm a huge Apple fan but mocking a company in its bad times is calling to shots against karma... At the center are the people working there, people with families, an impossible to assess number might lose their jobs thanks to this crisis, no funny shit at all.

matrixmaniac - October 11, 2016 at 4:56pm

I don't like samsung (except for the chips they usually do really well), but this is almost tragic...

D4xM4Nx - October 11, 2016 at 4:18pm

As the article states, damages for Samsung can't be estimated but potentially catastrophic.. Not just the mobile division, this could permeate the whole brand and people will think twice before buying anything. Fear will scare them off since trust has been completely destroyed, matters not how many years took them to build it. I've got a few Samsung devices (TVs/BD players) and while they've worked perfectly for years, I'm giving them all the 'Not sure about you' look from this day on... Much broader than ion lithium batteries, this crisis will strike them harshly. Good luck Samsung, you WILL really need it.

Tu Nguyen - October 11, 2016 at 4:04pm

That happen when they release many products to soon. Now the people should not complain why apple not come out as many devices.

Ebrana - October 11, 2016 at 3:59pm

I have apple products but I hate all the ignorance posted here. If IPhone was the only phone can you imagine the price of such device? Don't be a fanboy show your knowledge.( If you have any) Is good to have diferent options. Be more mature in your coments.

Adam - October 11, 2016 at 3:57pm

They could salvage the parts if they are quick.

Aasim - October 11, 2016 at 3:49pm

Feel Sorry for Samsung and Apple Haters

Great! - October 11, 2016 at 3:41pm

Now will the Samsung fans wake up and realise they have been supporting the inferior company? A company that resorts to copying, to cheating on benchmarks, false reporting of finances etc etc. I'm not making this up. These are all facts!

SayingWhatEveryonesThinking - October 11, 2016 at 3:20pm

First AT&T and T-Mobile announce that they will no longer sell the Note 7, then a day later Samsung announces they've asked all retailers to stop selling it. Yeah, because it was already decided! (Why did Verizon and Sprint not decide the same? They had to wait to be told not to sell a dangerous device?) Now, of course they're going to stop production - no one will sell it!

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