December 4, 2022
Apple Posts Open Letter to Customers on iPhone Slowdown, Will Offer Battery Replacements for $29

Apple Posts Open Letter to Customers on iPhone Slowdown, Will Offer Battery Replacements for $29

Posted December 28, 2017 at 10:07pm · 30 comments · Add Comment
Arnold - December 29, 2017 at 9:37pm
I don’t why are they blaming them. They had the balls to do this its a good thing imo. I wondered how did iphones managed to last so many years without new battwries:) Way to go Apple!
Raas al Ghul
Raas al Ghul - December 29, 2017 at 6:26pm
Personally I don’t think it’s that big of a issue to stop shutdowns they reduced performance slightly, however they should have been more transparent about it. it’s nice of them to retaliate over the backlash by giving frankly quite cheap battery replacements just my opinion
Curtixman - December 29, 2017 at 4:06pm
iPhone 6 or later hu.... after acknowledging in the letter that it affects all phones including the 6s and 6s plus. You know what this says? It says Apple hopes people forget about this before they have to do battery replacements on newer phones. FU@K YOU APPLE!!!
Curtixman - December 29, 2017 at 3:59pm
$29 ??? Really?!?! After intentionally misleading customers for years?!?! GO FU@K YOURSELVES APPLE!!!
SayingWhatEveryonesThinking - December 29, 2017 at 5:46pm
All batteries go bad over time you moron. Try getting any of those other manufacturers to replace a battery for $29 on their inferior crap. No, really, go buy a different phone. Leave the iPhones for the sane people who like things to work without exploding.
Curtixman - December 30, 2017 at 12:44am
You’re the moron. Anyone knows that batteries deteriorate over time. The point is that those other manufacturers didn’t slow down their phones intentionally and make a deliberate choice to withhold that information from the consumer. This has been explained dozens of times since this was discovered. There are an unknowable number of people out there who replaces and purchased new iPhones because they were frustrated by the fact that their phones were slow, who, had given the choice, would have paid the $79 to replace their battery gladly. Moron!
SayingWhatEveryonesThinking - December 29, 2017 at 2:48pm
There are good reasons why the iPhone works better than others, and why Samsung batteries explode.
Bubba123 - December 29, 2017 at 11:17am
For the first time ever just the other day i woke up and my iPhone 6+ was at 4% battery. I know it was at 65% before I went to sleep. I shut the phone down, waited a few minutes and turned it back on and the battery reported to be at 55%. I think apple is playing games here...
Aric - December 29, 2017 at 9:24am
I actually had this issue with my iPhone shutting down and it was really annoying. When under half charge, it would just shut off without working at any given moment, even when battery was not depleted. Then it wouldn’t turn back on, sometimes for 30-40 minutes. It was a nightmare and left you in helpless situations, stuck without a phone.
Chjju - December 29, 2017 at 7:33am
Just go to YouTube and search for "Apple Liam a.k.a. LiamGate" And you will see how apple f.cking with you over and over again. So much greed in this rotten fruit!!!!!
Tindernightmare - December 29, 2017 at 6:51am
I don’t understand the uproar here, it’s always been a widely known fact that your device isn’t as efficient when you install a new iOS update but it’s only slightly slower because the device is handling a new OS, same if you update from windows 7 to windows 8, this is never some mass conspiracy, its just people looking for a reason to moan. If you have an iPhone 6 onwards and you have noticed the phone painfully slow to open apps or freezing consistently, try deleting Tinder! I’m surprised this hasn’t been widely publicised for such a big app but this app with iOS11 causes your phone to freeze when using photos/Facebook and Instagram. Try deleting/uninstalling tinder and you will see (you don’t lose any matches as your account is still live).
A-non-e-moose - December 29, 2017 at 7:13am
I don’t understand how you can’t understand the underlying issue: it is the fact that Apple has throttled the performance of a device you pay a premium without your consent or your acknowledgment simply because “of the battery”. Second: it’s not a “wide-known” issue about the throttling. It is has ALWAYS been a rumor until GeekBench provides the results. Apple HAS ALWAYS DENIED they throttle your phones until GeekBench said “no. These tests show they do.” Now Apple is saying “oh yeah we do.” So the message is clear that the company either didn’t know what the hell they were talking about or they simply lied to their customers.
Dont agree
Dont agree - December 29, 2017 at 7:59am
Yes many users experience some slow down when you roll on the latest software, be it a iPhone or computer but the issue here is Apple forces you to install the latest software if you want to continue using many third party apps and even Apple’s own accessories – like the guy below experienced with his Apple watch. You don’t have to upgrade Windows, you don’t have to update Android for third party apps to continue working. You can’t roll back to an earlier software version if you are unhappy with the performance (which you can with both Windows and Android) and thereby Apple is slowing down older phones even without this new ‘improved power management’ feature. And finally, why didn’t Apple just state in the change log for iOS 10.2.1 and onwards they had implemented this feature and even better give the users the option to switch it on/off – Apple could have a pop-up saying: if you disable this feature you could experience random shutdowns due to a deteriorating battery. What galls me is Apple’s arrogant attitude: we know best -and implement features regardless of if the users wants it or not.
Curtixman - December 29, 2017 at 4:01pm
It’s because you’re stupid.
A-non-e-moose - December 29, 2017 at 5:39am
Fookin’ love how they will start the battery replacement battery pricing late January 2018. Why not do it now? The operations haven’t changed. Oh yeah that’s right. They delay it so they can get customers to buy new iPhones before they start fookin’ customers more.
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